4/10 (不満)
Hayley
グループ旅行
2023 年 10 月 10 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
They claim this is a 5 star hotel, but I've stayed at nicer budget chain motels. They provided communal cheap soaps, no other toiletries. The drains are horrible and the putrid smell of poop is eye watering in the bathrooms. Keeping the bathroom door shut tight and your windows open is the only way you cam keep the room fresh enough to sleep.
The breakfast is fairly ok, if you get there right as it opened. If you dont get there in the first 30 minutes, good luck.
I spoke wirh other guests, all had the same complaint of the stink of the drains. Reception probably got tired of me begging for bleach for the drains. Others told me that their excuse is that they are winding down for the season. If you're open and accepting payments, and claim to be 5 stars (out of 15?) Then you need to step it up and provide what the guests are paying for.
Will not return to that property.
Hayley
2023 年 10 月に 3 泊滞在