Find hotels near Grand Theater, Lancaster from ￥11,163

"Lovely hotel, very friendly and helpful staff. Great bar and restaurant with great choice of delicious food"

"This was a comfortable and well appointed room located conveniently for exploring Lancaster."

"This was my second time staying here. And I have to say the first time (September '25) was great and I felt that I had found a good hotel that I can use regularly when I come visit my daughter in University. First time around 5 stars, staff food excellent This time around the staff were just down right rude and didn't care, one evening I had to get my key fob reset and it took almost 20 for this very rude gentleman to come from out the back to reset my card. The chef also has changed because the food we got and my steak was some of the worst ever and the fries I had with the steak were still uncooked inside not to mention that it also took an absolute age to get served, and in fact it took that long I had to go to the cashier at the till to give him my order. Also please people dont waste your time getting the meal included with your room its a waste of money, you have a separate food menu and theres nothing on it worth eating so as I done i just paid for the main menu meal. All things considered and I stay in hotels quite a lot I was glad to get checked out only to get home and receive 5 yes 5 parking tickets now they each came at separate times so when I got the fifth one I didn't care anymore I just felt you can have my money.... (the other 4 I sent to the hotel and they squashed them). But all that aside, the rooms were very nice and the hotel was quite modern too and the breakfast I would give it 2 stars."

"Didn't need parking as arrived by train, 10 mins walk to hotel. Very central, close to a range of shops and eateries "

"Great location overlooking the canal. We stayed 2 nights, ate in the restaurant the first night and had cooked breakfasts. Every meal was lovely, the staff were great and attentive to our needs. In general customer service was fantastic and all the staff were friendly and helpful"

"Stayed in suite 2. Communication prior to stay was good re parking and check in which was as advised. Only slight issue was getting info suite which had very stiff front door. Lovely apartment , very clean on arrival with complimentary beer , prosecco and soft drinks. Information provided in apartment advised it would be serviced following day. Jacuzzi worked once we got the hang of it.TV kept pixeling but got better. Comfortable bed and furnishings. Stayed Friday and Saturday night, got back to apartment to find it had not been serviced as promised in Information however on checking phone I had received WhatsApp message at 9.30 am asking if we wanted towels or robes replacing. As I only read this at 5pm it was too late so sorry marked Communication and cleanliness down for that. On leaving following day asked if we could leave car parked until after 11 am which was arranged. Overall a nice pleasant stay in good accommodation although our overall feeling was it was slightly overpriced. Excellent City centre location though."

"Central location, comfy bed, excellent coffee machine and nice large room."

"Spotless room, not the biggest but adequate. An older but well run hotel. "