This was our first visit to Grand Haven, and the penthouse made our stay very enjoyable. Blake responded to my questions before, during, and after our stay. The location of this penthouse is fantastic for anything you would want to do in downtown GH.
We had seven people, and the multiple bedrooms and the three-floor layout were perfect for the entire family. We used the 3rd-floor dining room to play games and enjoy the beautiful view.
Here are some issues I have read about in these reviews and my personal experience(September 2023)
The stairs: Yes, there are a lot of stairs. My husband and I used the main level, which has a queen bedroom that is private and also a full bathroom along with a kitchenette. Our kids used the 2nd and 3rd floors.
If you don't want to use the stairs, you will not miss anything on the main level except the view off the 3rd-floor balcony.
Carpets: I did not think the carpets looked dirty. I saw a stain on the 3rd floor, but that was it.
Cleanliness: The bathrooms and kitchens were very clean. The cleaning service should pay closer attention to dusting, as I saw a few places that were not well dusted.
We had an issue with the overhead lights on the main floor. I addressed it with the owner, who was aware of the issue and sent over lamps.
That would be my only complaint about the whole unit.. the main floor was dark without those overhead lights working. The other floors were very bright.
Would book this VRBO again!