Let me start with saying this property has amazing views over the Gracetown coastline. Simply stunning! I realise this is a beach shack, and so perhaps is aimed at a more budget customer, and whilst there have been some modernisation and renovation for comfort, so much more could, and should be done to ensure a happy guest. Nightly rental rates for accommodation have risen significantly in these Covid state lockdown times and with it, income for holiday home owners. It would be prudent to invest some of this income into a better quality experience for your guests. It’s good business sense!
These are some of the issues I’ve identified:
- no doona cover on our bed. All other doonas on other beds had covers on though.
- Musty/old smell in bedrooms.Perhaps the carpets could do with a steam clean.
- Some blinds broken in bedrooms
- blinds not blockout so we woke up not long after the sun rose, before 6am
- bare light bulbs in bedrooms
- old marked and scratched furniture
- bedside tables are dusty and dirty
- dirty frypans. One with baked on grease too dirty to use.
For the $$$ a night you are getting, it would be worth spending some money on fresh cushions, new furniture, better blinds etc.
I had already emailed the property management 5 days ago, but haven’t received a reply - that’s concerning!