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「Extremely pleasant check in staff , 」

「Staff were friendly and accommodating. 」

「Very polite staff and convenient check-in process. Amazing place to be and beautiful location.」

「Beautiful views and amazing location. The staff were wonderful and it was a very pleasant stay. We will be coming back!!! 」

「Breakfast was okay and the rooms were clean, so no issues there. However, the pool area could definitely use more attention—it wasn’t very clean, the slides and sauna needed some extra care, and there weren’t many chairs to relax. Also, no towels anywhere by the pool. We later found out you have to go to the front desk to get them, which is pretty inconvenient when you're already in the pool area.」

「 Lake view is very good.」

「Room on the back is quiet」

「Stayed there with my friends for a photo trip and it was the best part. We stayed in the cabin so all had our own beds. That place had everything you could want for a nice Banff stay… maybe except a TV … we needed to watch our twilight saga … WiFi might also be a bit hard to get but not a dealbreaker at all… plus you would get off your phone anyways hahah 」