A short walk from Cavill Avenue and Surfers Paradise Beach, Soul - Q Stay provides a terrace, a garden, and laundry facilities. Free in-room WiFi and a gym are available to all guests.
Located in Surfers Paradise, a neighborhood in Gold Coast, Soul - Q Stay is near the airport and near the beach. Cavill Avenue and Robina Town Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Warner Bros. Movie World and Dreamworld. Jet Flight Simulator and Infinity Attraction are also worth visiting. Visit our Gold Coast travel guide
Along with an indoor pool, this apartment building has an outdoor pool and a fitness center. Self parking is free. Additionally, spa services, laundry facilities, and tour/ticket assistance are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include a furnished balcony and a sitting area. Housekeeping is not available.
Soul - Q Stay offers 2 accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Designated smoking areas (fines apply)
Services and conveniences
Limited-hour front desk
Luggage storage
No housekeeping service
Tour and ticket assistance
Location highlights
Near the airport
Things to do
Gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
2 units
Garden
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 5:00 PM and midnight
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
The check-in location differs from the property location; go to: [Level 2 retail Area of Circle on Cavill - 9 Ferny Avenue]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 10 AM-2 PM on Sundays and Public Holidays.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 50.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: AUD 1000.00 per stay
We have included all charges provided to us by the property.
Optional extras
Late check-in fee for check-in between 5:00 PM and midnight
Rollaway bed fee: AUD 50.0 per day
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Soul We Accommodate Apartment Surfers Paradise
Soul We Accommodate Apartment
Soul We Accommodate Surfers Paradise
Soul We Accommodate
Soul We Accommodate
Soul - Q Stay Apartment
Soul - Q Stay Surfers Paradise
Soul - Q Stay Apartment Surfers Paradise
Frequently asked questions
Does Soul - Q Stay have a pool?
Yes, this property has an indoor pool and an outdoor pool.
How much does it cost to stay at Soul - Q Stay?
As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Soul - Q Stay on Mar 27, 2026 start from ¥74,373, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Soul - Q Stay pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Soul - Q Stay?
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available from 5:00 PM–midnight for a fee.
What time is check-out at Soul - Q Stay?
Check-out is at 10 AM.
Where is Soul - Q Stay located?
Located in Surfers Paradise, this apartment building is steps from Surfers Paradise Beachfront Markets, Cavill Avenue, and Surfers Paradise Beach. The Star Gold Coast is 2.4 mi (3.9 km) away. Cypress Avenue Station is 8 minutes by foot and Florida Gardens station is 26 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Soul - Q Stay Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
8.0
Location
8.0
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 7 out of 17 reviews
10 - Excellent
7
Rating 8 - Good. 6 out of 17 reviews
8 - Good
6
Rating 6 - Okay. 1 out of 17 reviews
6 - Okay
1
Rating 4 - Poor. 3 out of 17 reviews
4 - Poor
3
Rating 2 - Terrible. 0 out of 17 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Feu
Mar 14, 2026
Liked: Check-in, communication, listing accuracy
Great apartment, excellent location with unobstructed views. Plunge pool was such a brilliant extra to have. Will definately stay again if the opportunity ever arises 😊
Feu
Stayed 5 nights in Mar 2026
Verified
10/10 Excellent
Eliot Daniell
Aug 12, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed the view and facilities. Great hotel amenities. Was not provided with tea and coffee. Maintenance issue - power point in bathroom 2 shorting.
Eliot Daniell
Stayed 5 nights in Aug 2023
Verified
8/10 Good
Nadima
Dec 24, 2024
Liked: Communication
Location is excellent.
Nadima
Stayed 8 nights in Dec 2024
Verified
10/10 Excellent
Mahmoud
Jul 25, 2024
Liked: Cleanliness, property conditions & facilities, communication
Best place ive stayed on the GoldCoast and ive been there over 20 times
Mahmoud
Stayed 5 nights in Jul 2024
Verified
10/10 Excellent
Michael
Jul 14, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
sensational location and great facilities
Michael
Stayed 5 nights in Jul 2022
Verified
8/10 Good
Kirrilee
Jun 29, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay at peppers soul was great. Perfect location across from the beach and within walking distance to a large number of dining options, activities and shops. The pools were amazing. We would definitely stay here again.
Kirrilee
Stayed 5 nights in Jun 2023
Verified
10/10 Excellent
vanessa
Apr 22, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great venue, with brilliant view based on prime location.
Easy access to shops, activities and dining.
vanessa
Stayed 6 nights in Apr 2023
Verified
6/10 Okay
jack
Jan 22, 2019
Liked: Property conditions & facilities
Disliked: Cleanliness
The properties location was great and the facilities were in good condition, but the apartment we stayed in had a lack of appliances, (no toaster no kettle) The apartment could off also been cleaner, nominated areas were dusty and minor mould areas in the bath and on bathroom tiles were visible... considering we were paying top dollar to stay there Foxtel would have also been nice..
Everything was lovely except for the cleanliness of the apartment. Once checked in and inside of the room, we noticed that the counters, floors and windows were not wiped down. All the dishes were stained or Damaged.
And my final issue was I wanted to order another set of towels and after putting through the request I didn’t receive the towels when the company said they would organise it. I had to message them again and once again that did not happen. When checking out I asked for a refund for the towels that I didn’t receive and the claimed that the housekeeping left them on the floor of the hallway which everyone has access to. And which is dirty. Overall I would just look to book with the actual hotel or appartments rather than go through qstay
Lence
Stayed 5 nights in Jun 2023
Verified
4/10 Poor
Bahaa
Dec 27, 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
We were looking firward to the stay iver xmas, unfortunatley few things that prevented it from being perfect:
1- Property wasn't fully clean, the cleaners had to come back to finish the job while we are in there.
2- I've been charged for an extra person. however, there was nothing extra supplied to cater for the 7th person. no extra towel or roll on bed.
3- There was only 1 toilet paper roll in 1 bathroom to cather for 7 people!
4- Microwave didn't work at all
5- Air-conditioning controller didnt work. we were freezing at night and couldnt turn it up, down or off.
6- Staff at Qstay office were not so helpful and quite rude:
A- When i called about the 1 toilet paper roll, she said to me thats all what you are getting and made a silly suggestion for me to go down to their office and take some of "thier" toilet paper rolls!
B- When i reported the towels issue, all what i got: Thats all what is there with no suggesti9ns to help. had to go and buy an extra towel for the additional guest that we paid extra for their stay.
C- When i reported the microwave issue, i received an email giving me the obvious instructions about how to check if it works, as if i never owned one. a follow up call couple of days after was quite useless as i was told only 1 service technician around and he won't be able to attend anyway. disappointing!
6- Facilities in the common areas overall are rundown and behind on maintenance.
if you still want to stay there, best to lower your expectations.
Bahaa
Stayed 4 nights in Dec 2024
Verified
8/10 Good
Ali
Feb 23, 2022
Liked: Cleanliness, communication
Great stay, needs improvement
Great room with an amazing just what I requested
Friendly staff were so helpful and professional
The room might need abit of an update with new furniture and equipment for the kitchen as most of it is old or doesn’t work
The room should of been well stocked as i was promised but we did run out of most things halfway through our stay
Overall it was a great
Absolutely love our stay at Soul in an ocean view room. The unit is really clean. WeAccommodate were really helpful, kind and welcoming, good deal with them, thank you guys we really enjoyed and appreciated our stay, hope to be back with you guys.
Great 3 bedroom apartment on 50 floor with ocean views. The only issue is having to load the dishwasher and put the rubbish out. For the price this should not be part of the deal.
The property was visually lovely. the décor was well thought out and the floorplan spacious.
the only thing that let this down was the hustle and bustle of needing to collect the keys from a different location and then needing to make our way through the traffic. Then needing to checkout, removing your car from the car park and having to return back to the room to place the keys on the bench.
However, I would most definitely return to this location.
Verified traveler
Stayed 3 nights in May 2019
Verified
4/10 Poor
Verified traveler
Apr 19, 2019
Disliked: Cleanliness
Beach Front Location. Modern Building. location. Pools.