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"The bedroom was clean but on arrival my husband had arranged a surprise which they did not deliver and then blamed technology. I'm allergic to cats and they have a resident cat which we saw the notice on the last day, this should be on the website, I was lucky I did not have an allergic reaction. The bread was mouldy which staff did clearly not see my husband had to inform them, not good for saying they claim to be 4 star!! Was not impressed by the menu either. Overall stay was ok "

"It's OK. The hotel looks better on the outside than on the inside. Sauna/Steam room/Swimming pool are good. Rooms a bit dirty and outdated. No aircon."

"Great hotel Comfy bed Clean Great products in room"

"Basic hotel very outdated and not the cleanest but did the job for a nights stay. Staff were helpful and welcoming"

"Pleasant stay, nice breakfast, very friendly , helpful staff. Didn't have time to use leisure facilities."

"The room is very clean and tidy. The staff were very helpful and friendly thoroughly enjoyed our stay."

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"All good except - room to warm without A/C, too noisy with! Overall, a good place to stay for Filton area."