4/10 (不満)
Jason N.
2025 年 7 月 10 日
Great House and Location, Poorly Maintained
This location and view is great and the house set up is really nice, but we were super disappointed in the management of the home and the condition of amenities. There is a long list, but several items in the listed amenities were broken and unavailable, there was trash and debris in places, including a stack of PLATE GLASS in the back yard, broken grill, no ice (had to go get), broken decor items, screen door lying on the back porch. Thermostat locked/broken so no adjustments. PRIOR TENANT'S DOG POO IN THE BACK YARD THAT WE HAD TO CLEAN UP. The house was not ready at 4:00 PM check in time - our family had to wait 20 minutes to go in. I complained about all this and spoke with a manager at Vacasa (I think). They offered a comp which made me hopeful they would make it right. Nope. Comp was little. The result? We had fun family time, but I will NOT stay at another Vacasa property again. Ever. They could have made it right - they don't care. Don't recommend.




Jason N.
2025 年 6 月に 3 泊滞在