Glen Ellen Vacations from ￥192,437

Overall The Grove was a great stay. The staff is friendly, rooms are clean/comfortable & their check in/check out is simple. I appreciate that they offer luggage drop off & they also had our room ready a hour sooner than check in. Street parking is difficult to find but I was able to get a spot after doing some loops. I would stay here for my next visit.

Clean, modern, friendly staff, gym, good water pressure in the shower, heated pool.

This is my second visit to this hotel. Two years ago, when I visited here, it made such an impression on me that I came back again. So, for this time since I checked in at the lady's reception. She let me grab my luggage from the front mirror room by myself ( I left in the morning and came back at 3 p.m.for check-in). She opened the door for us and let me grab it. I feel that normally your service is more welcoming than this time. The room inside is old some cabinet is broken, the pillow is uncomfortable for sleep, and the important thing is that when I turn on the A/C or heat the air comes with a food smell all the room. Finally, I check out in the morning. The other lady's reception is so nice and a welcome service to us. We appreciate.

Ritz Carlton never disappoints. Beautiful, clean and professional customer service.

The property is beautiful, but the rooms are getting outdated and are way over priced. It’s unbeatable if you have a dog with you, but you’ll be paying five star prices for a room that feels like a four star level.