ガーナのアパート

「I come to Kumasi every year and so far this has been the best apartment/hotel experience. Breakfast is decent, room is clean, environment is quiet and peaceful. I really enjoyed my stay!」

「Great location」

「Terrible experience with Cosy, very poor service. 1. They changed my apartment location without notification - tired after work, rang the host severally without anyine picking up it returning my call. Turn up at the property to be told I had been moved to a another property. 2. I intentionally booked a property with parking to be told by security at the building I was moved to that this apartment doesn't have parking and that I may be asked to park on the road. To this, I said I will not be...

「I booked my reservation one week in advance. They took my payment and confirmed the booking, but just 11 hours before my arrival, they moved me to a substandard apartment that was far below what I had originally paid for. I also paid for airport pickup, yet the driver arrived very late. Overall, the customer service was extremely poor and very unresponsive. I will not be booking with them again. 」

「Benjamin and the entire staff were warm, welcoming, and accommodating. This was our first time to Ghana and we could have not asked for a better experience. When we had any requests, they were responsive and helpful.」