「Complementary water not delivered regularly.
When I informed about my arrival, hotel did not respond until I confirm the hotel if they get my message.
I requested late check out but the hotel did not accept saying fully booked. But I found out it was still room open. I had plan to pay extra but no flexibility.
I thought most of German hotel include breakfast.
This hotel does not. If so, the Hotel should have clearly indicated that breakfast not included.
Disappointed」
「The rooms were clean, and the property had some interesting features like a shared kitchen/outdoor space on the 6th floor and a reading room on the 2nd floor. The surrounding area was quiet and safe. The front desk staff was very helpful and patient 」