Terrible dinner service, we had to wait 1 hour to learn that what we asker was not in the menu . We had so good reviews about the breakfast and were presented with an ordinary food, when we said we were disappointed they told us they had forgotten to give us the rest of the food or that they could not serve what is usually on the menu 🙄 very very disappointing overall.
tijen
2022 年 5 月に 1 泊滞在
8/10 (良い)
Kent
2020 年 10 月 25 日
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
A Three Star Hotel with Five Star Appearance
My wife was quite unhappy that for a hotel that claims it is taking extra pandemic preventive measures, it wasn't so clean. The light switches were filthy and most of the surfaces had not been thoroughly cleaned. This is a three star hotel that looks like a five star and charges five star prices.
The breakfast is fabulous, but on Saturday morning, they seemed unprepared for breakfast service. This may be because they only appeared to have one other room rented that night.
The staff were nice, but not service oriented, but the breakfast waiter and bartender were quite good.
The hotel is in a great location for visiting Gaziantep. They have free valet parking, which is good and there is easy access to your car.
I appreciated that they checked the temperature of everyone entering and the staff wore masks.
Kent
2020 年 10 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
カップルで旅行
2020 年 2 月 19 日
良かった点 : 清潔度、設備とサービス
The property was very unique and romantic however there was a strong musty smell in the room, the bathroom door did not close properly, and the noise (mainly music coming from the restaurant terrace) was very loud. The food at the hotel restaurant was fantastic, I would definitely eat there again but would not likely stay there again.
宿泊されたお客様
2020 年 2 月に 1 泊滞在
10/10 (非常に良い)
Gizem
2019 年 11 月 29 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Gizem
2019 年 11 月に 1 泊滞在
10/10 (非常に良い)
Hilmi、Malaysia
家族旅行
2019 年 7 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The oldest hotel I have ever stayed in. Beautiful building and decor. Best breakfast in Turkey. Helpful staff. Arranged a very good excursion to Sanliurfa. Everything was good.
Hilmi
2019 年 4 月に 2 泊滞在
2/10 (非常に不満)
zulfikar
2019 年 3 月 6 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
hışvahan otel çok kötü
zulfikar
2019 年 2 月に 1 泊滞在
6/10 (普通)
ASLI
2019 年 2 月 25 日
良かった点 : スタッフとサービス
Cok abartilmis bir otel imaji varmis gidince gorebildik , yemekleri orjinallikten uzak , odalari standart . Fiyat ve hizmet arasinda buyuk fark var ne yazik ki .
ASLI
2019 年 2 月に 1 泊滞在
10/10 (非常に良い)
FATMA SENA
2019 年 1 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Olağanüstü
Hafta sonu Antep gezimiz için tercih ettiğimiz mükemmel otel. Otelin içi, dekorları, restoran bölümü çok çok iyi. Konumu çarşıya yürüme mesafesi. Çalışanlar güler yüzlü ve yardımsever. Özellikle Melike Hanım'a her şey için teşekkür ederiz. Bir daha Antep'i ziyaret edersek kesinlikle tercih edeceğimiz bir yer.