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Château Cartier Hotel & Resort, Ascend Hotel Collection
4.0 star property

Upscale suburban hotel, walk to Kōena Spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Château Cartier Hotel & Resort, Ascend Hotel Collection

Photo gallery for Château Cartier Hotel & Resort, Ascend Hotel Collection

Pool
Exterior
Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds
Meeting facility
Pool

Overview of Château Cartier Hotel & Resort, Ascend Hotel Collection

Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
J9H7L3, QC, Gatineau, 1170 Chemin D' Aylmer
  • Popular LocationKōena Spa1 min walk
  • Popular LocationCasino du Lac Leamy9 min drive
  • Popular LocationParliament Hill9 min drive
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)26 min drive
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Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Deep soaking bathtub
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Shower/tub combination
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Deep soaking bathtub
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, free cribs/infant beds

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Shower/tub combination
Deep soaking bathtub
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Gatineau

Château Cartier Hotel & Resort, Ascend Hotel Collection is located in Aylmer, a neighborhood in Gatineau, and is in the suburbs. Kōena Spa and Canadian War Museum are two other places to visit that come recommended. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.
Visit our Gatineau travel guideOpens in a new window

What's nearby

  • Kōena Spa - 1 min walk
  • Canadian War Museum - 7 min drive
  • Ottawa Hospital Civic Campus - 8 min drive
  • Casino du Lac Leamy - 9 min drive
  • Parliament Hill - 9 min drive

Getting around

  • Pimisi Station - 7 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 20 min drive
  • Ottawa International Airport (YOW) - 27 min drive

Restaurants

  • Tim Hortons - 4 min drive
  • McDonald's - 6 min drive
  • Salvatoré - 5 min drive
  • Dinty Moore's Restaurant - 3 min drive
  • La Cage - 7 min drive

About this property

Château Cartier Hotel & Resort, Ascend Hotel Collection

Upscale hotel near Kōena Spa
Located close to Canadian War Museum and Ottawa Hospital Civic Campus, Château Cartier Hotel & Resort, Ascend Hotel Collection provides 18 holes of golf, a grocery/convenience store, and a terrace. Get out on the links at this hotel and enjoy amenities such as a driving range, golf lessons, and a restaurant with golf course views. Indulge in a massage, a facial, and a manicure/pedicure at Koena Spa ($), the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a hair salon.
Additional perks include:
  • Free self parking
  • Full breakfast (surcharge), luggage storage, and smoke-free premises
  • ATM/banking services, a 24-hour front desk, and wedding services
  • Guest reviews give good marks for the dining options and helpful staff
Room features
All 125 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews give good marks for the clean, spacious rooms at the property.
Extra amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

Arabic, English, French, German, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM–10:00 AM for a fee: CAD 10–30 for adults and CAD 10–30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lounge Onō

Things to do

  • 18 holes of golf
  • 24-hour gym
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Piano

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (17,997 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Built in 1990
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch LCD TV with premium channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10.00–30.00 for adults, and CAD 10.00–30.00 for children
  • Rollaway bed fee: CAD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 517613, 2024-08-31

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Gatineau-Ottawa
Doubletree Hilton Gatineau-Ottawa
Doubletree Hilton Hotel Gatineau-Ottawa
Hilton Gatineau-Ottawa
DoubleTree By Hilton Hotel Gatineau-Ottawa Quebec
Doubletree Hilton Gatineau-Ottawa Hotel

Frequently asked questions

Is Château Cartier Hotel & Resort, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Château Cartier Hotel & Resort, Ascend Hotel Collection?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Château Cartier Hotel & Resort, Ascend Hotel Collection on May 20, 2024 start from ￥14,617, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Self parking is free at this property.

What time is check-in at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Check-in start time: 4 PM; Check-in end time: noon.

What time is check-out at Château Cartier Hotel & Resort, Ascend Hotel Collection?

Check-out is at noon.

Where is Château Cartier Hotel & Resort, Ascend Hotel Collection located?

Located in Aylmer, this spa hotel is 0.1 mi (0.1 km) from Kōena Spa and within 6 mi (10 km) of Ottawa Hospital Civic Campus and Canadian War Museum. Casino du Lac Leamy and Parliament Hill are also within 6 mi (10 km).

Château Cartier Hotel & Resort, Ascend Hotel Collection Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 460 out of 1003 reviews" "
Rating 8 - Good. 290 out of 1003 reviews" "
Rating 6 - Okay. 128 out of 1003 reviews" "
Rating 4 - Poor. 68 out of 1003 reviews" "
Rating 2 - Terrible. 57 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Abdoulaye

Liked: Staff & service
Disliked: Cleanliness
The toilet were dirty and bed sheets smelled bad
Stayed 4 nights in Apr 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Dominique, Gatineau

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not our first visit .. please check that what you reserve is what you get ... cause they might say no no you did not reserve this and you reserved true expida we can't help you or change it etc.... restaurant closed in the am lak of staff as well but yes facilities are good , staff is generally good and polite. The spa is always extra and it is nice .. it can get crowded evenings ans weekends
Stayed 2 nights in Apr 2024

10/10 Excellent

Dr. Zacharia, Ottawa

Traveled with family
Liked: Cleanliness, staff & service, amenities
The spa was amazing
Stayed 1 night in Apr 2024

10/10 Excellent

John

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Nice bar.
Stayed 3 nights in Mar 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used gift certificates for the koena spa. Booked a hotel room seperately. We were unable to use the spa the next day until check out, unlike if you booked a spa package which includes a room. That was the only downside. They upgraded our room..so that was nice.
Stayed 1 night in Apr 2024

6/10 Okay

Sinee S.

Disliked: Staff & service, amenities
We had repeated the same thing to different receptionist about our stay at this hotel until the last day. It looked to us that one receptionist didn't pass on booking detail to others well enough. There is no indoor pool, spa is not for kids who are younger than 18. Two restos, good gym, clean hotel but old and renovation is done for one elevator.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tycho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Brad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a night here for a business trip, would definitely stay again nice hotel.