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"Check in was a bit tricky because our phones weren’t working properly. The room was fantastic and Anna was super helpful. The only problem was that we kept getting lost in the castle! It was a great stay, and we saw the resident falcons."

"Wir haben uns wohl gefühlt"

"Very nice place, well maintained, extremely clean, very big room, excellent breakfast beautifully presented and very fresh, big parking lot. Every staff person was lovely, kind and welcoming. Room was beautifully decorated and having all I needed for a pleasant stay. Free tea/coffee facilities in a shared space with available honesty bar. I definitely recommend this place for business or pleasure trip, alone or with loved ones. Thank you very much to all the lovely staff!!"

"Lovely place in the country. Easy parking, good food, friendly staff. "

"The staff we met were extremely friendly and really made us feel welcome. The hotel is not luxurious but it had all we needed and was really good value for money."

"It’s a Wellness and Spa Hotel and I failed to make an appointment for the Services. My room wasn’t cleaned during my stay and it’s inconvenient for elderly to walk up the stairs to the upper rooms. Faraway from everything to site see and shopping."

"We have been staying in this hotel on our summer journey from Spain to Poland for many years now. It is always a pleasure to dine there in the evening and enjoy the ample breakfast in the mornings served by the very attentive host. I thoroughly reccomend it! Mike Hammond ."

"Very nice place to stay. Front desk staff is the friendliest and most helpful that I've seen for a long time. Good buffet breakfast selection. Spa and pool a short walk from hotel and the prices were reasonable. We will stay here again"

"Personal ist sehr freundlich und hilfsbereit"

"Empfang war sehr freundlich, man kann jederzeit das Team ansprechen. Frühstück mit regionalen Produkten . Preisleistung ist okay. Hotel ist empfehlenswert. Ideal für Kurzurlaub direkt am Fichtelberg. Hotel ist zu empfehlen."

"Ideaal gelegen de tuin was heerlijk om te ontspannen, de omgeving was mooi en rustig. Al met al een heerlijk verblijf."

"Cozy, clean, and very relaxing. We would definitely stay here again. Host was super nice and we were greeted with stollen and candy on our arrival. Such a wonderful property. Thank you so much "