Check COVID-19 restrictions.

Hotel New Otani Hakata

Photo gallery for Hotel New Otani Hakata

Primary image
LCD TV, pay movies
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Hotel New Otani Hakata

VIP Access

Hotel New Otani Hakata

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
8100004, Fukuoka-ken, Fukuoka, 1-1-2 Watanabe-dori, Chuo-ku

Explore the area

  • Popular LocationSumiyoshi Shrine12 min walk
  • Popular LocationKego Park13 min walk
  • Popular LocationCanal City Hakata16 min walk
  • AirportFukuoka (FUK)13 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Fukuoka

Hotel New Otani Hakata is located in Chuo-ku, a neighborhood in Fukuoka, and is in a shopping district and near the airport. Canal City Hakata and Marinoa City are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Fukuoka Anpanman Children's Museum and Fukuoka Marine World. Looking to enjoy an event or a game? See what's going on at Marine Messe Fukuoka or PayPay Dome.

What's nearby

  • Sumiyoshi Shrine - 12 min walk
  • Kego Park - 13 min walk
  • Kego Shrine - 13 min walk
  • Canal City Hakata - 16 min walk
  • Tenjin Underground Mall - 1 min drive

Getting around

  • Watanabe-dori Station - 1 min walk
  • Yakuin Station - 6 min walk
  • Fukuoka Airport (FUK) - 14 min drive

About this property

Hotel New Otani Hakata

4-star Fukuoka hotel in Chuo-ku, near Canal City Hakata
5 restaurants, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Hotel New Otani Hakata offers 374 accommodations with safes and slippers. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages spoken

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1500 per day)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 2900 for adults and JPY 1900 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Sembazuru
  • Green house
  • The Castillian Room
  • Taikanen
  • Yamanaka

Family friendly

  • Refrigerator

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • LCD TV
  • Pay movies

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in from 2 PM - 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2900 for adults and JPY 1900 for children (approximately)
  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 4-12 years old for breakfast.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 576 out of 1000 reviews
5 - Excellent 58%
Rating 4 - Good. 334 out of 1000 reviews
4 - Good 33%
Rating 3 - Okay. 67 out of 1000 reviews
3 - Okay 7%
Rating 2 - Poor. 18 out of 1000 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 1000 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Always helpful and accommodating
Stayed 1 night in May 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so nice and excellent amenity service. Room is a bit old, may need renovation, but try their best with current condition.
Stayed 3 nights in Mar 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Mar 2022

4/5 Good

Stayed 2 nights in Jan 2022

5/5 Excellent

Stayed 2 nights in Dec 2021