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Hotel New Otani Hakata

4.0 star property
Hotel with 4 restaurants, near Canal City Hakata

Choose dates to view prices

Photo gallery for Hotel New Otani Hakata

Exterior
Lobby
Front of property
Indoor wedding
Indoor wedding
Hotel New Otani Hakata places travelers in the heart of Fukuoka's energy. The property offers practical amenities like dry cleaning, laundry facilities, and an electric car charging station. Guests can start their day with a buffet breakfast or relax at the hotel's cafe.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • Laundry
The current price is ￥12,340
￥15,610 total
Sep 15 - Sep 16

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  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Check availability for these dates

Tonight

Sep 6 - Sep 7
Check availability for tonight Sep 6 - Sep 7

Tomorrow

Sep 7 - Sep 8
Check availability for tomorrow Sep 7 - Sep 8
Available filters for rooms
Showing 34 of 34 rooms

View all photos for Moderate Double Room Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Double Room Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Room, Non Smoking

Living area

Japanese Room, Non Smoking

Highlights

Air conditioning
Refrigerator
Separate bedroom
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Bathrobes
  • 79 sq m
  • Sleeps 8
  • 4 Twin Futons

View all photos for Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Single or Moderate Twin (Single Use) Non Smoking - Breakfast included

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room, Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room, Smoking - Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Moderate Twin with Extra Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin with Extra Bed, Non Smoking

8.8 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Double Room, Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room, Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Connecting Room Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Connecting Room Non Smoking - Breakfast Included

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
  • 60 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Executive Double Room, Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room, Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi Double Room Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Semi Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Twin Room Smoking - Breakfast included

1 bedroom, in-room safe, desk, iron/ironing board

Executive Twin Room Smoking - Breakfast included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Executive Twin Room Non Smoking - Breakfast Included

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Single or Moderate Twin (Single Use) Smoking- Breakfast Included

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin Room (Breakfast Included)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin Room (Breakfast Included)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 53 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin, Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin, Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Breakfast Included)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Double Room, Non Smoking (Breakfast Included)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 53 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Single or Moderate Twin (Single Use), Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Single or Moderate Twin (Single Use), Non Smoking

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Twin Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Single or Moderate Twin (Single Use), Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Single or Moderate Twin (Single Use), Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Twin, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin, Non Smoking

8.8 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Suite Double Room

Corner Suite Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Corner Suite Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Japanese Room Non Smoking - Breakfast Included

Living area

Japanese Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
Separate bedroom
Bidet
Private bathroom
Hair dryer
Shower/tub combination
Bathrobes
  • 79 sq m
  • Sleeps 4
  • 4 Twin Futons

View all photos for Moderate Double Room Non Smoking - Breakfast Included

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Double Room Non Smoking - Breakfast Included

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Double Room, Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi Double Room Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Semi Double Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Moderate Twin (Breakfast) Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin (Breakfast) Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Triple Use (Breakfast) Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin Triple Use (Breakfast) Non Smoking

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Connecting Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Connecting Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
  • 60 sq m
  • Sleeps 8
  • 4 Twin Beds

View all photos for Moderate Twin (Breakfast) Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Moderate Twin (Breakfast) Non Smoking

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 53 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 53 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Twin Room, Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Twin Room, Smoking

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Bidet
Private bathroom
Hair dryer
Shower/tub combination
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Run of House

1 bedroom, in-room safe, desk, iron/ironing board

Run of House

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
Hair dryer
Electric kettle
  • 26 sq m
  • Sleeps 6
  • 2 Twin Beds

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9.0 out of 10, Wonderful, 1,898 reviews
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About the neighborhood

Located in Chuo Ward, a neighborhood in Fukuoka, Hotel New Otani Hakata is in a shopping district and near the airport. The area's natural beauty can be seen at Port of Hakata and Ohori Park, while Fukuoka Anpanman Children's Museum and Marine World Uminonakamichi are popular area attractions. Looking to enjoy an event or a game? See what's going on at Marine Messe Fukuoka or Mizuho PayPay Dome Fukuoka. Guests love the hotel's convenience to public transportation: Watanabe-dori Station is just steps away and Tenjin-minami Station is 8 minutes by foot.
Visit our Fukuoka travel guideOpens in a new window
Map
8100004, Fukuoka-ken, Fukuoka, 1-1-2 Watanabe-dori, Chuo-ku

What's nearby

  • Canal City Hakata - 10 min walk - 0.9 km
  • Fukuoka Anpanman Children's Museum - 18 min walk - 1.5 km
  • Hakataza Theatre - 20 min walk - 1.6 km
  • Port of Hakata - 3 min drive - 3.3 km
  • Marine Messe Fukuoka - 3 min drive - 3.7 km

Getting around

  • Watanabe-dori Station - 1 min walk
  • Yakuin Station - 6 min walk
  • Fukuoka Airport (FUK) - 13 min drive

Restaurants

  • ‪lennox's - ‬3 min walk
  • ‪ナマステ堂 - ‬3 min walk
  • ‪BISTRO LA ATORI - ‬3 min walk
  • ‪KAMAKIRI COFFEE TAKASAGO - ‬9 min walk
  • ‪あじ彩 - ‬1 min walk

About this property

Hotel New Otani Hakata

Hotel near Canal City Hakata
Fukuoka Anpanman Children's Museum and Hakataza Theatre are located near Hotel New Otani Hakata, which provides a hair salon, dry cleaning/laundry services, and a bar. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A ballroom, a vending machine, and a 24-hour front desk
  • A porter/bellhop, a front-desk safe, and luggage storage
  • Guest reviews speak highly of the helpful staff and proximity to public transit
Room features
All 372 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • Refrigerators, cable channels, and electric kettles

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,500 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 2,000 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • Green house
  • Sembazuru
  • Taikanen
  • The Castillian Room

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 14 floors
  • Ballroom
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 3 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax will be collected at the property. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 2000 for children
  • Self parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 4-12 years old for breakfast.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Hakata
Hotel New Otani Hakata Fukuoka
New Otani Hakata
New Otani Hakata Fukuoka
New Otani Hakata Hotel
New Otani Hotel Hakata
Hotel New Otani Hakata Hotel
Hotel New Otani Hakata Fukuoka
Hotel New Otani Hakata Hotel Fukuoka

Frequently asked questions

Is Hotel New Otani Hakata pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel New Otani Hakata?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Hakata on Sep 15, 2025 start from ￥12,340, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel New Otani Hakata?

Self parking is available for JPY 1500 per day.

What time is check-in at Hotel New Otani Hakata?

Check-in start time: 2 PM; Check-in end time: 2 AM.

What time is check-out at Hotel New Otani Hakata?

Check-out is at 11:00 AM.

Where is Hotel New Otani Hakata located?

Located in Chuo Ward, this hotel is within 1 mi (2 km) of Yanagibashi Rengo Market, Canal City Hakata, and Fukuoka Anpanman Children's Museum. Marine Messe Fukuoka and Port of Hakata are also within 3 mi (5 km). Watanabe-dori Station is only a 2-minute walk and Tenjin-minami Station is 8 minutes.

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Hotel New Otani Hakata Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 671 out of 1067 reviews
Rating 8 - Good. 293 out of 1067 reviews
Rating 6 - Okay. 81 out of 1067 reviews
Rating 4 - Poor. 15 out of 1067 reviews
Rating 2 - Terrible. 7 out of 1067 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jin Rui

Liked: Cleanliness, amenities, property conditions & facilities
convenient location with lots of great food around!
Stayed 3 nights in Jun 2025

8/10 Good

Gang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, well maintained. Old facilities call for some update. Family friendly too.
Stayed 3 nights in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underrated hotel

Should rated 4 star or more for this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming. The room was nice and clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

Chee Boon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice Hotel

We will return to stay if we returned to Fukuoka.
Stayed 4 nights in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to subway station and convenience stores
Stayed 5 nights in May 2025

10/10 Excellent

Tomiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very professional and helpful. I’d stay again.
Stayed 1 night in Nov 2024

8/10 Good

Chia Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is spacious and very close to metro station, but it is a bit dated
Stayed 1 night in Apr 2025

8/10 Good

Chee Vui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean. Staffs are friendly, helpful and polite. Easy access to public transports.
Stayed 5 nights in Feb 2025

10/10 Excellent

SAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mahalo Otani Hakata

This was one of the best and classic hotel in Japan.They have the best staff and it's super clean. Thank you everyone for supporting my son, my wife and myself. Mahalo.
Stayed 3 nights in Apr 2025

10/10 Excellent

Vitong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very covenient.
Stayed 2 nights in May 2025

10/10 Excellent

HAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service received from the hotel staffs and they also speak my language ( while most doesn’t speak English )
Stayed 1 night in Mar 2025

10/10 Excellent

Miyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs are so polite and professional. Thank you for the hospitality.
Stayed 1 night in Dec 2024

10/10 Excellent

IOK TENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious
Stayed 2 nights in Apr 2025

10/10 Excellent

Park

Liked: Cleanliness, amenities, property conditions & facilities
good good
Stayed 1 night in Apr 2025

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, property conditions & facilities
Attendant helps very detailed
Stayed 3 nights in May 2025

10/10 Excellent

Eufemia

Liked: Cleanliness, staff & service, property conditions & facilities
spacious room
Stayed 3 nights in Oct 2024

10/10 Excellent

Hyonok

Liked: Cleanliness, staff & service, property conditions & facilities
忘れ物をしたところ早速対応してもらいました。宿泊者へのサービスも行き届いたホテルらしいホテルです。
Stayed 2 nights in Aug 2025

8/10 Good

Shigeru

Liked: Cleanliness, staff & service, amenities
さすがニューオータニの従業員で、皆さん親切で笑顔も良く、対応も良かったです。 追加で置いて貰ったベッドと寝具がイマイチだったの以外は、とても良かったです
Stayed 1 night in Aug 2025

10/10 Excellent

KENICHI

Liked: Staff & service, amenities, property conditions & facilities
スタッフの方が親切で、良かった。
Stayed 1 night in Aug 2025

6/10 Okay

Yoshihiro

Disliked: Staff & service, property conditions & facilities
レストランが少なく、レストランのスタッフの対応も酷い。何度も声をかけても対応してもらえない。 施設も相当古く、リノベーションが必須だと思う。
Stayed 4 nights in Aug 2025

10/10 Excellent

shinichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
従業員がらとても親切だった。
Stayed 1 night in Aug 2025

8/10 Good

Li fen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
旁邊就有一個地鐵站走路不用2分鐘酒店旁邊有一間超市
Stayed 6 nights in Aug 2025

10/10 Excellent

Taishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルスタッフの対応が素晴らしく、とても快適に過ごすことができました。また宿泊させていただきます。
Stayed 1 night in Aug 2025

10/10 Excellent

Masanori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が素晴らしく、また福岡に行った際には使わせてもらいたいと思います。
Stayed 1 night in Aug 2025