Although we weren't able to stay at the cabin because our vehicle couldn't safely make it up the steep driveway, the owner was wonderful to work with. She was responsive, kind, and fair throughout the entire process. After reviewing the situation, she refunded nearly our entire payment, which we truly appreciated. While our trip didn't go as planned, her professionalism and excellent customer service left us with a very positive impression. We were unable to see the cabin, so unable to review the cabin itself, however I wouldn't hesitate to recommend her to others, especially if they have a vehicle that can comfortably handle the driveway.