2/10 (非常に不満)
Natashae R.
2025 年 7 月 8 日
気になった点 : 清潔度
Absolutely Do Not Recommend – Unsafe, Disgusting, and Completely Misrepresented
Absolutely Do Not Recommend – Unsafe, Disgusting, and Completely MisrepresentedWe rented this property for a once-in-a-lifetime event—our daughter’s wedding—and the experience was an absolute disaster. What was meant to be a joyous, memorable weekend quickly turned into a stressful nightmare due to the property's horrible condition, broken amenities, and total lack of accountability from the property owner and management.From the moment we arrived, we were met with serious issues:The refrigerator didn’t work (only the freezer did), and we had just purchased food for multiple guests.The pool and hot tub were filthy, filled with debris and leaves, and neither got warm—not even slightly. The hot tub was completely non-functional We sent multiple photos of the pool and hot tub water, which looked murky and unsanitary, directly to the property manager and received no resolution.Broken pool furniture was scattered around, making the outdoor space unusable and unsafe.The problems continued inside:The washing machine was filled with standing, brown, foul-smelling water and would not drain or function at all.No linens or towels were provided anywhere in the house upon arrival. This is absolutely inexcusable, especially for a property at this price point.Despite repeated promises from the host that linens were being delivered, they never arrived.Elderly guests (ages 75 and 80) were forced to check into a nearby hotel so they could bathe and sleep properly before th
Natashae R.
2025 年 7 月に 3 泊滞在