2/10 (非常に不満)
Hashley
小さなお子様連れの家族旅行
2025 年 10 月 17 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
⭐☆☆☆☆
I booked through Expedia, but the experience was disappointing. First, the check-in instructions were never emailed before arrival, so we had to wait around 10–15 minutes once we got there. The room was extremely small, and the blanket provided was very thin and barely big enough for a toddler—definitely not what you expect for an adult stay.
To make things worse, the blankets and towels smelled like they hadn’t been washed, which made the stay feel uncomfortable and unclean.
On top of that, when we parked, the property manager charged an unexpected $10 parking fee, even though this fee was not listed anywhere on Expedia. The manager said we had to pay it or move the car, which was ridiculous.
Overall, the stay felt unorganized, unsanitary, and not worth the hassle. Expedia should make sure properties clearly list all fees and provide proper check-in information in advance.
Hashley
2025 年 10 月に 1 泊滞在