Florence Vacations from ￥196,842

We stayed here a few years back and it was amazing but this time it wasn’t very good. They stuck us in a corner with no views, in front of a pool that was closed for maintenance for our entire trip. The other hot tub didn’t work, and the other pool was filled with kids. Not much relaxing by the pool which is what we like on vacation. Didn’t stick around and plan to try a new place next time.

Room was clean and staff friendly. The restaurant and poolside was really good. We enjoyed our stay and recommend this hotel as there was no complaints from us

10 stars if i could. From location to outstanding service. The staff is top knotch.

The room was spacious, but very dated. Even the texture on the walls was 1970's. The bed needs a replacement. The cabinets in the bathroom are scratched and need sanding and painting at the very least. The staff not friendly and inviting, not necessarily rude but off-putting. Check-out is too early. I think it was one of the nicer resorts back in the late 80's early nineties. But it needs a lot of remodeling now.

Resort food/drinks were pricy but nothing crazy. Pools and hot tubs were nice (adult and non-adult). Our favorite restaurant was Centro but Prado had a good vibe (Crave was great for a quick coffee/snack). If you go be sure to take advantage of gelato happy hour. Most of the resort had a great view as well.