2/10 (非常に不満)
Amberlee
家族旅行
2022 年 7 月 27 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Avoid this place at all costs!
We stayed here 2 years ago and the experience was great so we decided to stay again here and was the worst experience we’ve ever had! We checked in to the room the air conditioner wasn’t working so we told them they said they would have it fixed we got back to the 3 hours later and it was 85 degrees and the one air conditioner that was working was leaking water all over my sons bed so he had no where to sleep I went to tell them that we were going to need a new room so they reluctantly gave us one and in this new room the air conditioner didn’t work and was under construction so we called hotels.com and they said they would relocate us the people at the hotel got hostile when they seen that we were going to leave and tried to fight us way out of line I would not stay here over priced and the rooms are junk!! I assume they changed ownership because it was totally different this time. There is not a laundry facility as stated, the kids pool os empty and inoperable, there was no manager on site at any time, it was just one big headache!
Amberlee
2022 年 7 月に 6 泊滞在