施設の正面 (日没後)

クオリティ イン & スイーツ、NAS ファロンの近くの口コミ

2.5 out of 5

口コミ

7.6

良い

評価 10 - 520 件の口コミ中 183 件が非常に良い" "
評価 8 - 520 件の口コミ中 158 件が良い" "
評価 6 - 520 件の口コミ中 72 件が普通" "
評価 4 - 520 件の口コミ中 58 件が不満" "
評価 2 - 520 件の口コミ中 49 件が非常に不満" "

7.4/10

清潔度

8.2/10

スタッフとサービス

7.0/10

設備とサービス

7.4/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

6/10 (普通)

YASUHIRO

良かった点 : 客室の快適度
気になった点 : 清潔度
2019 年 10 月に 1 泊滞在
ASMからの返信 (投稿日 : 2019 年 11 月 1 日)
I'm sorry we didn't meet your lodging expectations. We'll work harder to satisfy our guests. I hope you'll give us another try.

10/10 (非常に良い)

Tonya

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff, pet friendly and comfortable king bed.
2024 年 5 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you Tonya for staying here at Quality Inn with us. We are so happy to hear you had a great stay. We love our guest and want them to feel at home when they travel. We hope to see you again when you pass through Fallon.

10/10 (非常に良い)

Alan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The friendliest staff
2024 年 5 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you Alan for choosing Quality Inn for your stay! We are pleased that you had such a great stay with us. We love our guest here and we truly do want each and everyone enjoy it here!

10/10 (非常に良い)

Sherry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Enjoyed are stay
2024 年 5 月に 2 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you Sherry for your positive feedback! We love to hear what our guest have to say. We truly do care about our guest, we hope to see you again!

8/10 (良い)

Shane

Overall nice rooms and breakfast was good.
2024 年 5 月に 2 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you Shane for staying with us. We are happy that you enjoyed your room and started your day off right with a great breakfast!

8/10 (良い)

John

2024 年 4 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 5 月 28 日)
Thank you John for choosing Quality Inn for your stay. We are happy that you had a great stay here. We appreciate all of of our guests here and always look forward to your next stay!

10/10 (非常に良い)

Marilyn

2024 年 4 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you Marilyn for a great response! We love to see our guest enjoy our property. I will share this with our staff to let them all know they are doing a great job.

2/10 (非常に不満)

ron

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
WiFi not working, loud all night. Not great
2024 年 3 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 4 月 1 日)
Ron we are sorry the internet was not workingn for you. We are investing in some WiFI extenders to help out the property. Again we apologize that you did not enjoy your stay.

8/10 (良い)

Linda、Klamath Falls

良かった点 : 清潔度
2024 年 3 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you Linda for staying here with us. We love to hear all feedback from our guests. If there was anything we could improve on please let us know. We hope you choose us again next time you come through Fallon.

8/10 (良い)

Fred

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a very nice room, quite compact. Clean, reasonably quiet. The breakfast was fantastic and the morning staff were great. I would totally stay there again. Big plus for me, the lobby didnt smell like curry.
2024 年 3 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 3 月 14 日)
We are so happy that you enjoyed your stay! We look forward to your next visit! We will continue to keep a fresh clean lobby.

8/10 (良い)

Ann

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was outstanding! Every employee was super nice, friendly and helpful. We would stay again. The room was sufficient and the beds/bedding was comfortable. The only downside was the lack if bathroom space and size of the television.
2024 年 3 月に 2 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 3 月 12 日)
Thank you Ann for staying with us! I am so happy to hear that you enjoyed your stay here. We look forward to yiur next stay, although I can not promise we will have larger T.V.s! I will work on it though. :)

4/10 (不満)

Sherry

家族旅行
Tv did not work. . Check in person did not give us password so we couldn’t use our wifi. Tried many times ti call the fromt desk and no one answered already had our our night clothes on so could not walk to the office. Nothing in room with any information
2024 年 3 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 3 月 7 日)
We sincerely apologize about your stay. We should have explained better our WiFi passcode being on your key card. I hope you will give us another chance so we can prove we can do better.

10/10 (非常に良い)

Aubrey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for choosing Quality Inn for your stay. We are pleased to hear that you enjoyed your stay. We look forward to your next visit.

10/10 (非常に良い)

Cara

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We travel with our dog, and it is so nice to have a great option that is pet friendly... Plus that breakfast is amazing!
2024 年 2 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you for staying with us. We are happy to accommodate your pet, we understand how important pets are. I have to admit, we do have a great breakfast hopefully you tried the delicious waffles! We look forward to seeing you agin.

6/10 (普通)

armando

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Convenient where i want to be.
2024 年 2 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 2 月 29 日)
Thank you for staying with us. I am happy to hear our location was convenient for you, I hope you can let me know what we could have done differently to get a better score. We appreciate all feedback.

8/10 (良い)

Clint

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 2 月 27 日)
Thank you for staying with us. We are happy to hear that you enjoyed your stay here, We look forward to your next stay.

6/10 (普通)

Diana

2024 年 2 月に 3 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you Diana for choosing us for your stay. Was there something we could have differently that would have improved your stay? We are always trying to improve and be better. We look forward to having you as a guest in our hotel

2/10 (非常に不満)

Charlotte

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Disgusting
Our room was so dirty...if we hadn't been completely exhausted from our travels, we would have insisted on someone eaning the room. There was dust and grime everywhere. Dripped toothpaste all over the bathroom floor, the sink was dirty and their were hairballs and dust, black things all over the bathroom. My 4 year old daughter stepped on a fishhook when she got out of bed in the morning. Completely unacceptable. We opted not to use the shower or eat the breakfast because of the condition of the room and just take wait til we reached our next destination. I informed the front desk at check out of the condition of the room and all she said was she was sorry. We have blacklisted Quality Inn after this disgusting experience.
2024 年 2 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 2 月 21 日)
I would like to sincerely apologize for the condition of your room. We work diligently to ensure each and every room is cleaned and up to standards. This is not how we rent out rooms. My name is Taryn, I am the GM of the property. I will be reaching out to you so we can discuss this matter and hopefully we can regain your confidence in our property.

4/10 (不満)

Renzie

気になった点 : 清潔度、スタッフとサービス
Too loud, lady at the front desk was obviously hating to be there, not a smile, not a greeting when I asked a question she only answered with a disgusting yeah.
2024 年 1 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 2 月 13 日)
We sincerely apologize that you encountered poor service at our hotel. This is not how we treat our guest here. We undestand that there are many options for you to choose from we want but we want to be #1. Give us another chance so we can prove we are better.

10/10 (非常に良い)

Bob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 2 月 6 日)
Thank you for staying with us. We love to see that you had a great stay! We look forward to your next visit with us.

8/10 (良い)

Joshua

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Tasia

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The complimentary breakfast was really good. The property was small and easy to get around. We were only there 1 night, but would definitely stay again.
2024 年 1 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for choosing Quality Inn for your stay. We are pleased that you had a great stay. We will hope to see you again soon.

8/10 (良い)

Cameron

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
For the cost and location, i couldn't be happier
2024 年 1 月に 2 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for staying with us. We love to see positive reviews. We are always looking to make improvements if there is anything we could have done better please let us know.

2/10 (非常に不満)

Russell

出張, 家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The rooms are dirty bedding is visibly stained and old. Mattresses are super uncomfortable it’s like sleeping on plywood.
2024 年 1 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for your feedback. I am sorry we failed in our room condition. We take al reviews serious and we strive to make all improvements necessary so each and every guest has a positive stay. We have already purchased new linens and we are being more dilegent on the cleanlines of our rooms. We hope you can give us another chance so we can show you our improvements.

2/10 (非常に不満)

Tony

2024 年 1 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 3 月 26 日)
Tony I am so sorry you did not enjoy your stay here. I would love to find out what happened so we can try to make this a better situation. We strive to do our best here and we truly want every guest to be welcome here atQuality Inn.

10/10 (非常に良い)

Melissa

2024 年 1 月に 2 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for choosing Quality Inn for your stay. We are very happy that you enjoyed your stay. We look forward to your next visit.

10/10 (非常に良い)

Sierra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 1 月 22 日)
Thank yoiu for staying here with us. We are happy you had a great stay.

10/10 (非常に良い)

Samantha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 7 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for choosing Quality Inn for your stay, we are pleased to see you had a great tay,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 1 月 24 日)
Thank you for staying with us! We appreciate your business. Please come see us your next time you are in town.

10/10 (非常に良い)

Tim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 1 月 12 日)
Thank you for review! We are happy that you enjoyed your stay. Please be sure to stop by and stay with us again.

8/10 (良い)

Karmel

2024 年 1 月に 3 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for staying here with us. We are happy to see you had a great stay. We look forward to your next stay.

10/10 (非常に良い)

Wayne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Checkin was fast and easy. The clerk was friendly and efficient. The room is very nice. I would stay here again.
2024 年 1 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 1 月 8 日)
We are so pleased that you had great stay! We love to hear such great feedback.

8/10 (良い)

Adam

2024 年 1 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for choosing Quality Inn for your stay. We are pleased that you enjoyed your visit, we look forward to your next stay.

8/10 (良い)

June

2024 年 1 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for staying here with us, We are happy that you had great stay. Please come stay with us next time you are coming through.

6/10 (普通)

New Personal

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Good enough.
This was a place to crash for a night on our way to Utah. It was convenient because we were able to stay in 1 room with enough spots for our family of 5 to stay in. The pull out bed didn't have any bedding on it though. We borrowed from the other beds and had to get a blanket from the front desk. The hotel needs a fair bit of work. There were numerous rooms that we could see into that were in different states of cleanliness as we walked the hallways to our rooms. It had kind of a weird feel, but it suited our needs fine. There was breakfast in morning too.
2023 年 12 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for choosing Quality Inn for your stay. I am sorry that you had to see our dirty rooms I will pass this along to our staff to ensure doors are shut. We are working very hard to get every detail of the hotel cleaned and guest ready. We hope to see you again,

2/10 (非常に不満)

Ken

ペット同伴の旅行, 家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The carpet had just been cleaned and the room was damp and musty. The air would only blow cold air. I was freezing all night long. The sheets were stained and old. We both got a respiratory infection after our stay.
2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Monica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was fine
2023 年 12 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 1 月 2 日)
Thank you for staying with us. We are happy to hear you had a great stay,

10/10 (非常に良い)

Holli

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and comfortable and reasonable
2023 年 12 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for staying here with us! We are pleased to hear that you had such a great stay. We look forward to your next visit.

10/10 (非常に良い)

Rachel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice stay!
The front desk staff was so friendly and the food was great! The beds were very comfortable and the room was clean.
2023 年 12 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for such positive feedback! We are so happy to hear that you had great stay. We look forward to your next stay.

8/10 (良い)

Barbara

2023 年 12 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2024 年 1 月 29 日)
Thank you for staying with us. We are happy to see that you enjoyed yor stay. We look forward to your next visit with us.

8/10 (良い)

David

2023 年 12 月に 2 泊滞在
Taryn GMからの返信 (投稿日 : 2023 年 12 月 25 日)
Thank you for staying here with us. We are happy to hear you had a great stay. We look forward to your next visit.

10/10 (非常に良い)

Janine

出張
良かった点 : 清潔度、スタッフとサービス
Strong Musty smell
2023 年 12 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2023 年 12 月 20 日)
Thank you fornstaying here with us! We are happy to hear that you had a great stay. We do apologize about the musty odor, we have inspected the room and took care of the issue. Please come stay with us again.

10/10 (非常に良い)

Ken

ペット同伴の旅行, カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
Carpet was wet room was musty smelling lots of road noise
2023 年 12 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2023 年 12 月 19 日)
Thank you for choosing Quality Inn for your stay. I apologize for your carpet, our mistake the carpet was just cleaned that day and we should have left to dry overnight. We will make sure we do not do this again.We look forward to your next stay and next time we will keep you away from the road.

10/10 (非常に良い)

Clair

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Above and Beyond what I expected!
The service and room were exceptional. I was extremely surprised and impressed with the breakfast, which I expected to consist of cold cereal and breakfast bars, but there was eggs, bacon, cereal, danishes and a variety of other foods that made it easy to feed my autistic daughter, myself, and my mother. Further, being that I am disabled and in a wheelchair, the room and access were easily managed and wonderful. I will be staying here any time I have to go through Fallon!
2023 年 12 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2023 年 12 月 19 日)
We are so happy to hear that you had a great stay! We strive everyday to ensure our guest love their stay with us. We would love to have you back here anytime with us.

10/10 (非常に良い)

Bernadette

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to town very safe and friendly staff. Great breakfast.
2023 年 12 月に 4 泊滞在
Taryn GMからの返信 (投稿日 : 2023 年 12 月 19 日)
Thank you for choosing Quality Inn for your stay. We are very pleased you enjoyed your stay here. Please come see us again.

6/10 (普通)

Kyle

小さなお子様連れの家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Dirty
2023 年 12 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2023 年 12 月 11 日)
Thank you for staying with us. I do apologize for the lack of cleanliness of your room. We inspect each and every room to ensure it is ready for each guest. We love all the feedback we get so we can always improve.

8/10 (良い)

Jennifer

2023 年 12 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2023 年 12 月 28 日)
Thank you for choosing Quality Inn for your place to say. We hope you will come stay with us again.

8/10 (良い)

Willam J

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy night. No problems
2023 年 12 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2023 年 12 月 11 日)
Thank you for choosing Quality Inn for your stay. I am happy to hear that you enjoyed your stay. We look forward to your next stay.

6/10 (普通)

Ray

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Location, nearby convenient.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

David

Nice comfy room and a good nights sleep.
2023 年 11 月に 1 泊滞在
Taryn GMからの返信 (投稿日 : 2023 年 11 月 29 日)
Thank you for staying with us! We are pleased to hear that you had a great stay.