Etajimacho Tsukumo Vacations from ￥44,415

The staff couldn’t communicate in English, we asked them many times the same thing and always a different answer. Our room still had some things from the previous guests. Location was good.

The entry is extremely hard to find- look for a narrow doorway in the middle of the block, not where the map places you. Signage is poor. Take the elevator to the 5th floor. Reception is unmanned but there is a phone if you have problems with their automatic sign-in (we did). Once we were in the room it was fine for the night.

I very much enjoyed the breakfast. It's great for the price. The hotel room is around average.

My daughter and I traveled to Japan for two weeks and stayed here in the middle of a 70K Shimanami Bike trip. I wish so much we'd booked an additional night. Of the seven hotels/ryokans we stayed during our trip, this was heads above all the others. The rooms were beautifully decorated and spacious and the ryokan was quite peaceful. The staff was wonderful- helpful and attentive. If I'm ever lucky enough to return to Japan and visit this area again, I'll return to this lovely property.

From check in to check out the staff was pleasant, welcoming, and hospitable. Our room was super spacious with lots of room to move around in addition to a large shower, separate tub, with an additional area with sink mirror and stool. Beds were comfortable, however, my twin bed was softer and lower in the middle resulting in me always ending up in the middle. Top floors have restaurants with excellent views and slightly inflated prices for drinks. There is a sea wall surrounding most of the property that allows for a safe and tranquil stroll along the bay. The free shuttle to and from Hiroshima Station is beneficial and convenient as the hotel is located at the end of a small peninsula which means you need to walk at least 20 mins to get to the edge if the city, main streets, or trains. We really enjoyed our two night stay with the room size being the biggest plus right along with the staff and their welcoming, helpful pleasant presence.