Epsom Downs Racecourse

Excellent stay thanks very much

Although it was a struggle to find our room, due to the way the hotel has utilised its space, our room and overall stay was fantastic. Clean, great sized room, windows that open, which kept us cool and a small seating area to relax in all made it a lovely stay. It's great for Kensington, Notting hill, Hyde park and the bus and tubes. Local shops and eating places are just around the corner, and a multiplex its ideal. Its also of the main road and quiet. I can't wait to book again, despite the weaving stairs and corridors which were great fun. Overall loved our stay.

The lady receptionist was alwful, she was on her phone and had poor customer experience. Was not smiley, or gracious and was abrupt and said she was the manager and was not!