Find hotels near Emily L. Knapp Museum and Library, Brockport from ￥17,979

"Watery orange juice was yellow. Pot smell was ridiculousy present thruout hotel, only two working elevators were broken one day, other times was only one working elevator, hot water in lobby not hot for tea, had to nuke it in room, appliances dirty. Kids running up and down hallways unsupervised. Bring your own cleaning supplies. "

"Broken lights, no toilet paper holder, dirty floor, cigarette burns in bedding"

"When I arrived, they told me they didn’t have a room for me due to construction closing down 2 of their floors. They magically found a room after i was googling new options in their lobby for 10 minutes. The room they gave me was 85 degrees and it couldn’t be adjusted. There were bugs in the bathroom and stains on the walls. The elevator worked 25% of their time. Disaster."

"The staff is super sweet and responsive! The breakfast is not so good, so bring breakfast snacks. :P"

"Management. Staff EXTREMELY rude and apparently discriminates against certain people? Upon check in, was never told where anything was located ( laundry, vending, what to do about fresh/dirty linen. Wifi password, where to take garbage and recycles out. Left one morning, put 2 clear plastic garbage bags filled with recycles ( brown paper bag. Tissue box, cardboard food container, (empty/cleaned). When i returned, there was a note that they pride themselves on cleanliness. If i didn't clean my suite of excessive trash id be charged $150. When i went to the front desk to talk about it, what Management did wasn't professional. Says very rudely " what. You cant come down and ask? Trash goes outside. Rolls his eyes spoke to me as if i wasn't capable of understanding anything. I didnt say anything however about the cockroaches in my room. Crawling everywhere. I have pictures "

"I only stayed one night for business, but it was a very clean and quiet hotel."

"Clean room, spacious, breakfast is great."

"Cleaness customer service quiet"

"Our room still looked under construction!!! The shower leaked onto floor and when discovering how found mildew….. the floor of the room turned our socks or feet black from the dirty floor. Lose wires in the wall. Checked out a day early due to conditions of room and hotel. Was told I could not get refunded for checking out early thy it would be up to hotel.com and then hotel.com told me the hotel should have given me a refund and only charged me for one night !!!!!!!!!!!!"