El Picacho Vacations from ￥385,192

We stayed for 7 nights. The hotel is in a safe neighborhood and within walking distance to so many restaurants - I think the farthest we had to walk was 7 minutes to a restaurant. We stayed in a king bed room and the room was very spacious - there was a small fridge and iron with ironing board and a hair dryer in the bathroom. The bed was just ok, a little firm for my liking but I wouldn’t deduct any points for that. We had a great view out of the window of the city. The staff was friendly and the hotel was very pleasing to the eye. The breakfast was wonderful with so many options to choose from on the buffet. There was a nice pool area with a bar that served drinks. There was also a restaurant on site and a bar in the lobby area. We very much enjoyed our stay.

Did not go to the casino and didn't utilize parking

No hot water in the shower and sink on the first day. Mold around the shower. Restricted toiletry items. The TV remote has two fonctions turning it on and turning it off. No access to a pen, a scrap of paper and any information about places to visit, restaurants and others. What to see on the web is not what you get . How can a hotel like be rated four stars?

Nice pool. Very nice room. Unfortunately, we were charged for a loose door handle because we didn't report it when we first noticed it. Staff will benefit from some hospitality training.

Excellent stay, friendly and attentive staff, beautiful property!!!