Edrom Vacations from ￥292,524

The location of this hotel is excellent. Super walkable to shopping, restaurants, coffee shops, sightseeing attractions etc. The staff was very nice and friendly, and the common areas of the hotel were clean, however the cleaning of our room (or lack of) was horrible. We checked in on a Sunday and the next time cleaning staff entered our room was on Thursday (after we complained). I’ve travelled to many places in the world and never experienced this lack of cleaning. No daily bed making, no sweeping/vacuuming of the floors, no emptying the super small garbage can … NOTHING!! I completely understand the environmental reasons for waiting several days to change towels and bedding, but to stop ALL cleaning for 4 full days is unacceptable. After complaining we learned their policy is to clean rooms only after 3 days. Even after they finally cleaned our room, they did not refill the complimentary toiletries which were almost all empty on check in. If you are expecting a daily clean/sweep of your room and to have your garbage bins emptied on a regular basis, this is not the place for you.

The location was great. Though in a very busy area with a bar next door, it was very quiet. Room small, but clean and adequate with a large bathroom large.