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The room was great . The views from the windows were awesome. The check in was very disappointing. Our room wasn't ready and instead of saying sorry the clerk gave excuses why it wasn't ready. We asked when it would be ready and she said an hour to a hour and a half. We were going to a concert and explained that wouldn't have worked for us. Eventually she offered us a different room but I still don't understand why that was not offered right away. I asked what the difference was between the rooms and she just said the tower they are in. She also said the room was clean and just waiting for inspection .?? They must not inspect very well because we had an empty water bottle by our bed on the floor

お部屋が広くて快適。ソファーが古くてクッションがなかった。