East Preston Vacations from ￥205,250

The rooms were very dusty and tiles in bathroom could do with some mould spray and a scrub. We had trouble getting robes and slippers sent to the room and then when they sent them they forgot slippers and 1 of the robes and we was nearly late for our treatment as was told to wait in our rooms for them. Reception team could have been more welcoming and smiley.

Disappointed is the best I can say.Jacuzzi and steam room didn't work for 2 out the 4 days we stayed.Heater in the room didn't work on the last day and enquired 3 times .When I asked for a electric heater that was in the bar area I was told that I can come over to get it when they're close at 23:00.That was unacceptable to me and I don't think we're going to stay there again,bear in mind that we stayed 3 times over the years.

drinks were fine didn't see a national park though