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"Excellent customer service "

"Clean room with a great bed. The lobby looked very nice and the staff was great. My only issue was that someone knocked on the door at 1030 and we told them we were still there. Around 11 they started vacuuming right outside our door. Check out wasn't until 12. "

"For 1 night stay this hotel was fine"

"Room was not clean, it was smelly. The toilet was clogged. Definitely not what I expected when I booked my stay."

"Excellent breakfast, a lot to choose from and plenty. Clean areas"

"Great place "

"This has probably been my worst experience at any hotel. I was immediately harassed by an individual who was not even staying at the hotel upon arrival. I was also harassed by individuals on the outside of the hotel. As I was arriving back to the hotel one night, two people were having obvious intercourse in the parking lot. The way the bathroom was designed caused flooding. The room was obviously unclean with ants in the bathroom, the floors turned white socks black, and there were large brown stains on certain furniture. The hotel was also very loud both inside and outside throughout the night. While I was leaving, there were bloody clothes on the ground outside one of the side exits. Overall a terrible experience and it is unlikely I will be returning to any Best Western."

"great"

"This facility is very nice, but not brand new. It has been well maintained. Staff is excellent. We were pleasantly surprised with the food at the restaurant, having dinner once in the bar and breakfast twice. We chose the facility because we needed parking for a trailer and we had no issues. It is just off I-95 so there is some road noise. We would not hesitate to stay again if in the area. The staff is a credit to this hotel."