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"Nice clean room "

"Dirty bathroom and the shower and sink were clogged. The water flow in the shower was really poor, it felt like there was no pressure at al. We asked the housekeeping staff and she was going to call someone to come and fix it, but there was no response from anyone."

"As someone who has managed a hotel before I always walk into our reserved room and disinfect everything we will be touching and I take the comforter off the beds and pillows because those do not get changed after each us unless stained. We bring our own pillows and blankets. When doing my own inspection I found blood on the sheets. We told front desk and she changed our room. The halls and elevator were dirty. This would not be the best Embassy we’ve stayed at. Staff was wonderful, breakfast was grate, happy hour was great. No compensation or apology from management was made before or after our stay for the inconvenience. "

"Breakfast spread was good"

"The building seemed to need a little upgrade. The room was basic. A step above a motel. The drawers would not stay closed after putting clothes in them and I had to remind the staff that it would be three people staying in the room and I needed towels for on more than one occasion. Also, breakfast was not refilled after nine and almost empty and put away at 9:30am "

"Hotel itself is great. We stay here often when we are in Berkeley. However staff are not trained for 5* hotel. Front desk is polite the most. There is no 5* wording and mannerism. Wait staff is indifferent and tired most of the evenings we dined there. A man who served at breakfast in a cafe was consistently dismissive and gloomy. Considering high end prices we expected a bit more enthusiasm and friendliness typical for such properties. That attitude takes away from the experience. "

"Excellent location and comfortable hotel rooms. Quiet room and comfortable bed. The restaurant for breakfast should be avoided: food sat in the kitchen, was cold, inedible. Restaurant staff inattentive."

"Parking fees were unexpected."

"Pleasant stay "