Dubai Water Canal Waterfall

excellent in all part, best staff ever came across, always there to help even go further to help, room cleaner where best in every way. I would love to go back again and again. throughout the stay every day rooms are fresh and clean. I would recommend to any one who want good experience.

I feel home and the staff is very unique by all meanings

The hotel is in a good location, especially if you like Dubai Marina. However, it’s very outdated — the rooms no longer feel like they belong in a 5-star hotel. Staff are friendly and do their job well (which is common in Dubai), but don’t expect a true 5-star experience. The rooms, bathrooms, and furnishings are extremely old-fashioned and clearly need renovation. Most of the guests are low-budget family tourists, and the overall guest profile is quite low. For example, I was charged a 500 AED deposit at check-in, but the minibar in the room was completely empty. I asked why and requested it to be filled especially since I had paid a deposit but the hotel refused. Despite mentioning that I was an Expedia VIP guest, they didn’t offer any room upgrade. In fact, it felt like they gave me one of the worst rooms on purpose. I believe they assign worse rooms specifically to Expedia guests.