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Reviews of Gwango Elephant Lodge

3.5 out of 5
Gwango Elephant Lodge
Hwange National Park, Dete

Reviews

8.8

Excellent

Rating 10 - Excellent. 4 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Lovely stay at Gwango
We had a lovely time staying 2 nights at Gwango Elephant Lodge. The staff were all very helpful and the food was excellent. This was a very peaceful place and was amazing to have elephants just outside the dining area when eating dinner.
Stayed 2 nights in Sep 2018

4/10 Poor

Michael

Disliked: Property conditions & facilities, room comfort
Left without checking in
This lodge came as a big disappointment after we had stayed in nine other lodges on our road trip from South Africa and around Zimbabwe. All were excellent. While the owner, Elizabeth, was very pleasant on arrival, Gwango does not match its description and ironically was the most expensive rate paid for any of our other accommodation. There were no other guests despite it being peak tourist season and the surrounding lodges having high occupancies. The chalets are modest at best without coffee or tea making facilities or bottled water. There was undue interference by visiting family members with the duties of the camp staff. Despite this being a bush camp there were constantly barking dogs from the owners nearby house.There is no basic wifi. We were lucky to secure the last chalet in a neighbouring lodge. Regrettably we have also had no response from Hotel.com to our written complaint.
Stayed 2 nights in Aug 2017
Thank you for your comments. I'm sorry to hear that we did not meet your expectations, especially since I recall us having lunch together and you both remarking about how impressive our lodge was. I do hope the rest of your holiday was wonderful. We apologize for any inconvenience our dogs may have caused you - they are part of a new anti-poaching initiative here at Gwango. They were at our lodge for only for the afternoon. Again, thank you for taking time to leave your remarks. We have shared many great experiences with guests here at Gwango and we're sorry our bush camp was not to your liking. ~ Elisabeth

10/10 Excellent

Conny Maria, Palapye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
truly fantastic African experience
Completely amazing. Real African with a view of the pan. Additionally, the staff & owners were indescribably attentive and lovely. We were celebrating my husband's birthday and they made it amazing. The best part was a birthday cake. Made of elephant dung! Fabulous!!! Will never forget it.

10/10 Excellent

emm, very good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to watch wildlife
really nice
Stayed 3 nights in Jul 2017

10/10 Excellent

Walter Lerch, Gräfelfing, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Näher dran geht's nicht.....
Wir waren als Motorradgruppe dort. Wurden von den Eigentümern sehr herzlich empfangen. Sie haben sich um alles hervorragend gekümmert und waren ständig parat. In der Nacht sind wir zu einer Elephantengruppe gefahren, die sich wohl stets in Lodgenähe aufhält..... Ein super Erlebnis....