シエラレオネの格安ホテル

「Overall hotel experience 7.5/10 The suites, view, and balconies are very nice but the hotel is roach infested; 3 came running out within 20 minutes of being in room and a few every day but all in kitchen and bathroom none in room that I saw at least. Also, someone took a dump in my room right before I checked in. The utilities in room and room layout look exactly like pictures but my washer/dryer didn’t work and no one knew how to fix it. Food: 9.5/10 no complaints on food but room service order...

「Few staff members can speak English. No reply to emails. Even though my schedule was extended, the room key suddenly stopped working. The restaurant is expensive.」

「It was wonderful to be back in Sierra Leone, and given your hotel's reputation, I was excited to stay here. However, I was surprised to find both the hotel and restaurant rather empty. I was also disappointed that the breakfast menu was almost identical for the entire week, perhaps due to the low occupancy. Other hotels in the city, even with fewer options, make an effort to change the menu daily. I was also surprised to be asked for a card charge at checkout, which is something I have not...

「シャワーヘッドを清掃時にこわしても、そのままで２度もレセプションに修繕をお願いしても何もしてくれず、3度目でようやく対応された。またチェックアウトをお願いしたときも、あとから来たチェックインのお客を優先し、10分程度待たされた。レセプションの対応にがっかりした。」