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May be I misunderstood, I had an incident need to report to Japan police, I asked for help to make a phone call to police because I can't speak Japanese, but they refused. Felt disspointed..

This hotel was in the perfect spot to visit Ise Jingu and it was very busy over Christmas, but we expected that. The hotel staff were very helpful. The hotel being next to the station made it easy to be out and about for sightseeing.

Great location in Tsu Center. 2 minute walk to train. Plenty of restaurants. Good value.

Nice location and I’m the middle of Nagoya. Spacious rooms.

Nice hotel within all the major attractions. Have a France restaurant and Japanese restaurant, both are very nice.

Delicious breakfast, friendly and helpful staff, less than 5mins walk to train station and 2 mins to bus terminal, easily accessible to nabana no Sato and nagashima spa land/Mitsui outlet.

Couldn’t have been nicer…12:00PM checkout😃👍

I really enjoyed this hotel as we booked Japanese style room. The only biggest complaints are the facts that there are only three elevators that we needed to wait for traffic congestion and very limited restaurant options. Other wise, we had decent stay.

Excellent hotel, nice people servicing!

立地条件よし、チェックシステムよし。

I particularly liked the friendliness and helpfulness of the staff. The room though, tight, was very comfortable. The hotel is right in the city centre a short walk from both the bus and train station. A regular bus from Centrair Nagoya Airport (NGO) arrives into it. There are plenty of eating options ...

The bed sheets were stained and absolutely filthy and covered in hair. There is a ledge over the bath which means you can’t shower comfortably if you’re tall. The room smelled so badly of cigarettes - we wanted a non smoking room but they didn’t have any left, but the ashtray had only been emptied ...