2/10 (非常に不満)
Eduardo
家族旅行
2025 年 8 月 6 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was my worst Holiday Inn experience. In my checkin, they did not tell us the AC was broken thru out the entire building. We spent 3days in 80degree rooms(cause i booked 2 rooms). Until a lightbuld, lite up in there heads to transfer us to rooms with working AC. The manager Max was a complete idiot, rude, and disrespectful. He was an entitled manager that did sympathize with thw situation. Max and the security guard there at night, seemed suspicious, regarding the prostitution going in in the building Friday and Sat. My wife uad a run in with someone stayin at Hotel trying to pick her up while arriving home for the evening and Security did nothing but write the guys name down. Horrible service. Eugineis the supervisor at Holiday Inn, during week. He was somewhat helpful with communication. Unfortunately not enough to make up for Max, who is a complete Jerk.. i hope expedia get compensation for Holiday Inn not disclosing thw fact there AC was out and ppl had to be provided box fans or told to buy there own... terrible..
Eduardo
2025 年 7 月に 4 泊滞在