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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
Travelers can savor American dishes and kids' meals with WiFi access while planning nearby adventures, then unwind at the indoor pool after downtown exploration

Choose dates to view prices

The Holiday Inn Downtown - Mercy Area puts visitors in the heart of city energy. Guests can enjoy a meal at Genevieve Restaurant, find a quiet moment with a book from the hotel's library, or take a refreshing swim in the indoor pool after a day of urban discovery.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is ￥20,017
￥22,419 total
includes taxes & fees
Jan 2 - Jan 3, 2026

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Premium Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room

8.0 out of 10
Very good
(14 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

7.6 out of 10
Good
(41 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.4 out of 10
Very good
(38 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 Double Bed

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￥14,460 total
includes taxes & fees
Jan 4 - Jan 5, 2026
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About the neighborhood

Map
50314, IA, Des Moines, 1050 6th Ave

What's nearby

  • Iowa Events Center - 5 min walk - 0.4 km
  • Casey's Center - 10 min walk - 0.8 km
  • EMC Expo Center - 10 min walk - 0.8 km
  • Des Moines Civic Center - 16 min walk - 1.4 km
  • Hoyt Sherman Place - 18 min walk - 1.6 km

Getting around

  • Des Moines International Airport (DSM) - 22 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Northern Vessel - ‬12 min walk
  • ‪Jethro's Bbq All Stars - ‬13 min walk
  • ‪Pho 515 - ‬8 min walk
  • ‪Buzzard Billy's - ‬13 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

Hotel near Iowa Events Center
Located close to Community Choice Credit Union Convention Center and Casey's Center, Holiday Inn Downtown - Mercy Area by IHG provides a free roundtrip airport shuttle, a terrace, and a library. The on-site American cuisine restaurant, Genevieve Restaurant, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A ballroom, coffee/tea in the lobby, and 4 meeting rooms
  • A banquet hall, wedding services, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 251 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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includes taxes & fees
Jan 4 - Jan 5, 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 8,999 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 11.20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

Does Holiday Inn Downtown - Mercy Area by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area by IHG?

As of Dec 30, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area by IHG on Jan 2, 2026 start from ￥20,017, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Downtown - Mercy Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

There is free parking nearby.

What time is check-in at Holiday Inn Downtown - Mercy Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Downtown - Mercy Area by IHG?

Check-out is at 11 AM.

Does Holiday Inn Downtown - Mercy Area by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 7:00 AM–10:30 PM at scheduled times.

Where is Holiday Inn Downtown - Mercy Area by IHG located?

Located in Downtown Des Moines, this hotel is within a 10-minute walk of Iowa Events Center, Community Choice Credit Union Convention Center, and Casey's Center. Des Moines Civic Center and Hoyt Sherman Place are also within 1 mi (2 km).

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Reviews

Holiday Inn Downtown - Mercy Area by IHG Reviews

8.0

Very Good

8.4

Cleanliness

8.8

Location

8.4

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 429 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 160 out of 1001 reviews
Rating 4 - Poor. 83 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

Reviews

10/10 Excellent

Susan

Liked: Cleanliness
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service
Convenient location. Friendly, helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly and helpful. Shuttle to our event was very accommodating
Stayed 1 night in Oct 2025

8/10 Good

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was bery clean the staff was amazing. Shuttle to and from our event was great. It is really way better than it looks from the outside! Would stay there again for sure!
Stayed 1 night in Oct 2025

10/10 Excellent

sharon

Liked: Amenities
Nice hotel and clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities
Very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful! The staff was extremely accommodating
Stayed 3 nights in Aug 2025

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant and friendly.
Stayed 1 night in Sep 2025

4/10 Poor

Jorge

Goo
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and convenient for attending a concert at the Casey's center. There is also a free shuttle that ran anywhere withing a 3-mile radius. Would stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Property conditions & facilities
Parking lot being closed down was not handy but was an enjoyable stay
Stayed 1 night in Sep 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the Casey Event Center.
Stayed 1 night in Oct 2025

8/10 Good

Lori

Liked: Staff & service
Disliked: Property conditions & facilities
Appreciated shuttle service; staff was very nice. Parking was unacceptable
Stayed 1 night in Oct 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They provided a round-trip shuttle to the event center! Amazing service!
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Open bar and restaurant for lunch. Especially when there is a big event at Casey Center.
Stayed 1 night in Sep 2025

6/10 Okay

Justin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great for the price. Definitely felt like we were on the wrong side of the interstate, but a quick walk after a concert.
Stayed 1 night in Sep 2025

4/10 Poor

Krystel

Disliked: Property conditions & facilities
The room was 80 & no A/C, older hotel, clean, parking lot under construction, so parked 2 blocks away
Stayed 1 night in Oct 2025

10/10 Excellent

Kaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Beds were comfortable. Only issues we had was the pool was so cold, our kids didn’t want to swim more than 15 minutes. One of our rooms didn’t have a microwave but they were adjoining so not a big deal for us.
Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

We were pleasantly surprised at how nice and comfy this Holiday Inn was! It was nice to know we were coming back to our room at the emd of each long day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Scot

Liked: Cleanliness, amenities
Everything was clean and staff weree very kind!!!
Stayed 2 nights in Jul 2025

6/10 Okay

RACHEL

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beds were definitely not queens but rather fulls. Very dated room but bartenders were great!
Stayed 1 night in Sep 2025

8/10 Good

Mark

Bar was fine . . . parking was not good
Stayed 1 night in Oct 2025

6/10 Okay

Brian K

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here. Convenient location for driving to other locations, not so much for walking. Road noise is very loud for rooms facing expressway, even up on the 6th floor. Service was good.
Stayed 2 nights in Sep 2025

8/10 Good

jennifer

Liked: Cleanliness
Hotel was good option for walking to Casey Center for Paul McCartney concert. Lobby was filled with concert goers end of evening, and it took hotel over 30 minutes to open stairwell. People were piled up in lobby, security was nowhere to be found, and front desk didn't have keys to open stairwell. People were tired, had to use bathroom, etc, and it took too long to accommodate the guests needs.
Stayed 2 nights in Oct 2025