Terrible stay I found bugs in my bed. The bed sheets were really dirty and in the morning when I wanted to check out nobody was there & even waited for them.
2026 年 9 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Melissa
2026 年 9 月 26 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The staff was excellent, super friendly and very helpful. The main issues were the condition of the room and halls. There were bugs in our room missing g drawer fronts carpet was very worn and parts missing in places.
I do want to say again that the staff was great. They were doing their best with what was there
2026 年 9 月に 4 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
David
2026 年 9 月 2 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The hotel had roaches , we had to move to a different hotel. They refunded everything but our first night . The staff very pleasant and understanding.
2026 年 8 月に 12 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Jesse
2026 年 9 月 12 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Disgusting property, dirty soap with hair, and toothbrushes in the bathroom, dirty towels throughout the whole room, bed sheets thrown everywhere and roaches .
2026 年 9 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Bernard
2026 年 10 月 8 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The manager has already reached out to apologize for the situation but I am writing this review for others to know. The hotel was extremely dirty and I felt disgusted walking around my room. The shower in this accessible room did not drain properly, leading to a giant puddle in the middle of the bathroom (I had to remember to walk around it to use the toilet at night). A lot of bugs. At the low price point, I should have expected as much, but I have been in nicer motels.
2026 年 6 月に 4 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Joshua
2026 年 8 月 18 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
it works for the price
2026 年 8 月に 7 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Gordon
2026 年 10 月 15 日
気になった点 : 清潔度、 設備とサービス、施設のコンディションと設備
Smelled like smoke, shower drain didn't work, shower head wasn't attached to the wall and there was mold around it. Water damage by the sinks, and sprinkler heads. Evidence of previous water damage in the bathroom ceiling. Mold in the window sill. Clear fire hazards in the painted/glued/repaired wall outlets that were not connected to the wall. Lots of evidence of cockroaches/beetles throughout; there were poison modules under the sink.
2026 年 10 月に 5 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Jamie
2026 年 9 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
The room was great. Kitchen, full fridge, big bathroom and a large desk. Very clean. Great staff. Quiet. The only problems I had was the elevator being broken, so climbing 3 flights of stairs with a bad knee replacement and a dog who has arthritis was a bit rough. Also, I unfortunately saw a cockroach in a cabinet... not freaked out as im sure with so many people bringing in God knows what, its hard to control. It wasn't infested and the room and hotel was very clean and affordable.
2026 年 9 月に 3 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Janessa
2026 年 10 月 1 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel room was disguising we didn’t even spend the night there we walked in and there was bugs and roaches everywhere in the air conditioning which was broken by the way which made the room freezing they were all over the floor in the bathroom crawling on the headboard and even when we opened the microwave they came crawling out. When I asked if they could maybe find me a cleaner room in the hotel or what they could do the front desk lady was very lazy and rude and just said she could give me a refund in 3-5 business days
2026 年 9 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Mark
2026 年 6 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディショ ンと設備
Top notch, first class and the airport is right out the front door. Very quite at night.
2026 年 6 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jed
2026 年 5 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディショ ンと設備
The Mainstay Suites is the best property in Aurora. You can’t beat it for the price.
2026 年 5 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
LUIS
2026 年 4 月 11 日
Buena ubicación
2026 年 3 月に 7 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Sheldon
2026 年 8 月 15 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
There were cockroaches everywhere, the drawers were falling apart, the toilet seat looked like it had been used before it was even put in and melted in places, The manager checked me in and never said anything about the infestation of cockroaches, I talked to other gas and every room had cockroaches in it. There should be no food or anybody staying there until the infestation is clear.
2026 年 8 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
JeRRY
2026 年 5 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was well kept, clean and useful. The staff was more than accommodating, especially as my stay extended day after day after day… By the time I left I felt like part of their little hotel community. A truly genuine stay at a truly genuine hotel. Thanks!
2026 年 5 月に 3 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Brian
2026 年 7 月 1 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Hate to write a bad review but my room had roaches... I left as soon as I seen one .. other then that not much to say .. enjoy yer stay
2026 年 6 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
David
2026 年 5 月 26 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was excellent! Especially Keenan ( spelling?). He was extremely helpful and professional.
2026 年 5 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Robert
2026 年 6 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Antone
2026 年 6 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Keren
2026 年 6 月 19 日
良かった点 : スタッフとサービス
Rooms need to be better cleaned and sanitized.
2026 年 6 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
rose
2026 年 6 月 30 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I checked into this hotel off of the website when I got there I immediately knew I wanted a refund it was absolutely terrible I heard there was bugs there and everything do not book a room at Mainstay Hotel on Galena
2026 年 6 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Forest
2025 年 12 月 16 日
良かった点 : 清潔度、設備 とサービス
Great stay, clean rooms with great staff and everything you need. Thanks for a great stay.