One word sums it up. Unkempt. This is my 4th stay at a Vrbo house. I have always experienced clean houses when renting from Vrbo, but this place was not up to my standards. While the property pictures show a nice clean kitchen, for example, it was not clean. I took pictures. There is grime in places you can see, which makes me wonder what it's like in places I can't see. When I first accessed the house, I was a little put off by the leftover dog hair on the stairs/couch, but when I opened the refrigerator door, there was a large sticky mess between the glass shelf and frame, grime in the refrigerator door bins, just dirty in general. Then with spots of food on the wall, brown stains in the kitchen sink, and white woodwork trim which is covered in dirt in the kitchen, I decided to not check-in that day. I continuously worked with the host, and the host had it cleaned and it was cleaner, but still very dirty in places (I took more pictures). I’m not super picky. If the place had been really clean when I first got there, I would have stayed. But seeing the dirt, and then seeing some of the same dirt after the host had it cleaned again, really turned my stomach.
So I never stayed at this house. Although I asked, I was not reimbursed any ‘per night’ money, even for the nights in between the initial access and the cleaning. I'm VERY unhappy with the entire experience.