Dededo Vacations from ￥112,276

Nothing bad to say. Everything was great!

The hotel staff are very kind and helpful. Room could have been a little cleaner, especially the floors. I walked from bed to bathroom without my slippers and when I got back to the bed, my feet were grossly black. We had a balcony but windows were dirty and you could see mold so we never opened them to go out on the balcony. Room smelled musty and moldy.

Nice rooms, good service, tons of activities and good food. Only improvement needed is in maintenance

I work in another hotel so my expectations for the place weren’t high especially after a typhoon. So I’m not suprised that certain things in the hotel is out of order. What I did expect is a certain amount clear communication between guest and staff. Keep in mind I called a day ahead of time before making the booking asking about the laundry/gym/pool and was told that it was ALL working. (Which in fact wasn’t. Laundry-All the dryers were out of order. Pool-Out of order. Gym-Not all equipment was working.) so that was a bit disappointing given that I was told that is was working which in fact wasn’t. Aside from that my family and I did love the room, the floor by floor parking, the kids playroom, and the fact that the place was near boonies. So that gave the kids entertainment enough.

Cons: We didn't like the FAR walking because our key cards couldn't work at the side gate (we had to walk from Oceana B through a labyrinth including through various floors, to get to the lobby, then outside back towards Oceana B to get to the parking garage--my feet still ache 3 days later). There are no luggage trolleys nor anyone to help with luggage (at least, I didn't see any for the duration of our stay). The "double" beds are super tiny, making sleep and comfort very difficult (a double room can fit 2-3 people, not more). Our necks ached everyday from the uncomfortable, cheap pillows. Pros: Waterpark was great and almost worth all of the above cons. Centrally located, including near Kmart and various eateries. Free parking was nice (although I'd gladly pay for valet to avoid all that walking!). Staff are attentive when you need something (our shower adjuster was broken and they sent maintenance and had it fixed within 2 hours).