What an absolutely fabulous, gem of a hotel. Can’t wait to come back
Robin
2020 年 9 月に 1 泊滞在
10/10
This was our first trip away in the days of Covid. They seem to have everything well organised but still very enjoyable.
Martin
2020 年 9 月に 1 泊滞在
10/10
Fabulous stay. Lovely room with excellent facilities and high standard of cleanliness.
Evening meal excellent good choice, quality and service.
Would definitely stay again
Byron
2020 年 8 月に 1 泊滞在
10/10
As usual an awesome stay at Headlam Hall:
Spa is fantastic, room in the old part of the hotel was gorgeous, food was beautiful and the staff are warm and welcoming. Would definitely give it a 10 out of 10 and highly recommend it.
Vicky
2020 年 2 月に 1 泊滞在
10/10
宿泊されたお客様
2019 年 12 月に 1 泊滞在
6/10
The hotel was extremely busy with Christmas parties. Unfortunately, this made the service in the restaurant extremely slow. We waited over an hour for our main course. The quality of the food wasn't the best either, possibly due to the over busy kitchen.
The hotel itself is lovely and with no complaints about the staff, the dining room was the only negative.. The ma
David T
2019 年 12 月に 1 泊滞在
8/10
Iain
2019 年 11 月に 1 泊滞在
6/10
A bit disappointing. Room not very nice. Food mediocre. Very nice garden.
宿泊されたお客様
2019 年 9 月に 1 泊滞在
10/10
Beautiful hotel. Very nice decor. Friendly staff. All very welcoming and helpful.
宿泊されたお客様
2019 年 9 月に 1 泊滞在
10/10
Lovely hotel, pleasant restaurant with good dining
宿泊されたお客様
2019 年 9 月に 1 泊滞在
10/10
We stayed as a couple for a relaxing night away we used the fantastic spa area all in all the whole place is just so friendly and lovely don’t hesitate to stay here just book it!
Paul
2019 年 7 月に 1 泊滞在
10/10
Laura
2019 年 7 月に 1 泊滞在
6/10
Building and the surrounding areas were very nice. Check in was good and bar service etc as you would expect.
Extremely disappointed with the prompt 11am check out on a weekend and breakfast only until 10am. These times are not in keeping with other hotels, especially at a weekend. Also offered to pay for a late checkout which was refused. Room service was only available until 9:30pm and no overnight service offered.
Room was clean and newly refurbished feel but no aircon and you could only open one window slightly, as the other was sealed shut, it made the room very hot and an uncomfortable nights stay.
They had a wedding on the Saturday, and this place certainly looks and caters for weddings, but felt other guests, who would pay the same, lost out because of this.
For these reasons would not book again considering the cost!
Shaun
2019 年 7 月に 1 泊滞在
10/10
The perfect country house hotel set in the perfect country location. Lovely property with beautiful grounds. Relaxed atmosphere. Couldn’t fault the place.
ROBERT
2019 年 5 月に 1 泊滞在
4/10
Lovely property and grounds. Great food however some members of staff let it down.
宿泊されたお客様
2019 年 4 月に 2 泊滞在
10/10
A fantastic 1 night stay on our way to Northumberland and Scotland on a Monday night. We had a lovely room in the main house that overlooked the garden. The lady on reception (sorry didn't get her name) was super helpful and friendly. We ate in the restaurant which was very good.
Even managed to a dip in the pool in the lovely spa building. Would definately stay again.
宿泊されたお客様
2019 年 4 月に 1 泊滞在
8/10
Loverly time. Just didn't get best night sleep due to light seeping in from corridor. However food, location and spa were all fantastic
宿泊されたお客様
10/10
This Hotel is awesome and in a great location. I had Breakfast and it was amazing. I would recommend this Hotel and Location 100%.
Arnold
8/10
Wedding celebration, lovely hotel and pleasant staff. Made to feel welcome on arrival. There was some noise from other bedrooms near to us. TV rather small for size of room. Would stay again, location good for visiting area.
宿泊されたお客様
10/10
Thoroughly enjoyable weekend, staff very accomodating and polite. I have coeliac disease and they knew what it was and how to deal with it which made me at ease. Will definitely be back!
Adrian
10/10
The whole experience was very good and facilities were good.
宿泊されたお客様
10/10
Lovely atmosphere and helpful staff made our family get together a great success. Spacious luxurious rooms and a wonderful restaurant made it a weekend to remember.