Danbury Vacations from ￥37,253

No problem with the room and staff very friendly Just slightly noisy that’s all I can say

Lovely room, very clean, good facilities, comfortable bed, excellent heating. Gemma on reception gave exceptional customer service.

Very convenient for Stansted. Great value.

Reception The staff on reception went out of their way to make our stay exceptional. We travelled to Braintree to celebrate my 80th birthday as our family is somewhat scattered, with our eldest daughter living in Braintree. We had booked 3 rooms and the wonderful reception staff allowed my daughter access to each room to leave special gifts for us and balloons in my room. There was even a birthday card and prosecco from the hotel. Breakfast was delicious and plentiful, with vegetarian sausages for one of my family. In all, nothing was too much trouble. We were able to order taxi's from the hotel to the venue and the bar was open for a nightcap on our return. A huge thank you to all at the Holiday Inn Express Braintree for helping make my birthday so memorable.

The first room we were offered had a bathroom door which didn't shut, so we were offered another. Rooms are comfy but basic. Air-conditioning/heating was extremely noisy. No heating or heated towel rail in the bathroom. Staff were friendly and helpful. Food at breakfast was good, but plates were cold, so the food didn't stay hot. We ate twice in the evenings and the food was reasonably good, standard pub food.