6/10 (普通)
Rosaura
家族旅行
2025 年 11 月 17 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
The front desk could use room for important. Got in late around 1 AM and had to wait about 10 minutes for someone to come to the desk. Stayed at a hotel for a special event and was late because our room didn’t have a blow dryer. Called the front desk and had to follow up 30 minutes later because I didn’t hear back. Told me it was best if I run to the store to get a blow dryer. I was flabbergasted what I heard. Couldn’t find one blow dryer in the dang hotel? So my mom had to take matters in her own hand and found housekeeping. Housekeeping were the real MVPs they were able to find a blow dryer. The front desk could do better and problem solve. Customer service was lacking this weekend. Reached out through Expedia and haven’t heard anything.
Rosaura
2025 年 11 月に 2 泊滞在
