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Comfort Suites The Colony - Plano West

2.5 star property
Hotel in The Colony with free breakfast and fitness center

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Comfort Suites The Colony - Plano West

Photo gallery for Comfort Suites The Colony - Plano West

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool
Exterior
Coffee service
Combined shower/tub, jetted tub, free toiletries, hair dryer

Overview of Comfort Suites The Colony - Plano West

Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Your area essentials

75056, TX, The Colony, 4796 Memorial Dr
  • Popular LocationDallas Craft Co.3 min walk
  • Popular LocationSonic Drive-In5 min walk
  • Popular LocationThe Colony Five Star Complex10 min walk
  • Popular LocationHawaiian Falls The Colony15 min walk
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Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed, Suite, Nonsmoking, Accessible

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

2 Queen Beds, Suite, Nonsmoking, Accessible

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Jetted bathtub
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

SUITE, 1 KING BED NON SMOKING

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Jetted bathtub
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

SUITE, 2 QUEEN BEDS. NON SMOKING

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Jetted bathtub
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the neighborhood

The Colony

Located in The Colony, Comfort Suites The Colony - Plano West is in the city center. Legacy West and The Shops at Legacy are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit LEGOLAND® Discovery Center. Looking to enjoy an event or a game? See what's going on at Ford Center at The Star or Toyota Stadium. Take an opportunity to explore the area for water adventures such as water skiing.

What's nearby

  • The Colony Five Star Complex - 10 min walk
  • Grandscape - 17 min walk
  • Andretti Indoor Karting & Games The Colony - 4 min drive
  • The Shops at Legacy - 7 min drive
  • Ford Center at The Star - 8 min drive

Getting around

  • North Carrollton-Frankford Station - 14 min drive
  • Dallas Medical-Market Center Station - 26 min drive
  • Love Field Airport (DAL) - 32 min drive

Restaurants

  • McDonald's - 15 min walk
  • Sonic Drive-In - 5 min walk
  • Whataburger - 13 min walk
  • Chick-Fil-A - 9 min walk
  • Rosa's Cafe - 13 min walk

About this property

Comfort Suites The Colony - Plano West

Hotel in the city center
You can look forward to free to-go breakfast, a garden, and dry cleaning/laundry services at Comfort Suites The Colony - Plano West. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, free newspapers, and a TV in the lobby
  • 2 meeting rooms, a front-desk safe, and a 24-hour front desk
  • Guest reviews say good things about the helpful staff
Room features
All 71 rooms boast comforts such as air conditioning, as well as amenities like free WiFi. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with jetted tubs and free toiletries
  • 40-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 540 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from March 11 2024 to July 31 2024 (dates subject to change):
  • Swimming pool
The property will be renovating from March 11 2024 to July 31 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Suites Stonebriar Mall
Comfort Suites Stonebriar Mall Hotel
Comfort Suites Stonebriar Mall Hotel The Colony
Comfort Suites Stonebriar Mall The Colony
Comfort Suites Colony Plano West Hotel
Comfort Suites Plano West Hotel
Comfort Suites Colony Plano West
Comfort Suites Plano West
Comfort Suites The Colony - Plano West Hotel
Comfort Suites The Colony - Plano West The Colony
Comfort Suites The Colony - Plano West Hotel The Colony

Frequently asked questions

Does Comfort Suites The Colony - Plano West have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from March 11 2024 to July 31 2024 (dates subject to change). The property will be renovating the pool from March 11 2024 to July 31 2024 (completion date subject to change).

How much does it cost to stay at Comfort Suites The Colony - Plano West?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Comfort Suites The Colony - Plano West on Apr 17, 2024 start from ¥11,578, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Comfort Suites The Colony - Plano West pet-friendly?

Yes, Comfort Suites The Colony - Plano West allows pets (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Comfort Suites The Colony - Plano West?

Self parking is free at this property.

What time is check-in at Comfort Suites The Colony - Plano West?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Comfort Suites The Colony - Plano West?

Check-out is at 11 AM.

Where is Comfort Suites The Colony - Plano West located?

Located in the heart of The Colony, this hotel is within a 15-minute walk of The Colony Five Star Complex and Hawaiian Falls The Colony. Grandscape and Andretti Indoor Karting & Games The Colony are also within 2 mi (3 km).

Comfort Suites The Colony - Plano West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 369 out of 1006 reviews" "
Rating 8 - Good. 285 out of 1006 reviews" "
Rating 6 - Okay. 147 out of 1006 reviews" "
Rating 4 - Poor. 103 out of 1006 reviews" "
Rating 2 - Terrible. 102 out of 1006 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Maid service had to be requested. Room was no cleaned. Ants in room. Bathtub finish was peeling. So much deferred maintenance throughout. Breakfast was terrible,
Stayed 2 nights in Jan 2024

4/10 Poor

Krystal

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property around the hotel was dirty, trash in shrubs. Ice in the parking lot from a leak somewhere left untreated and dangerous. The exterior door had a rock holding it open and unsecure, removed it twice and it was replaced. Hot tub not working, elevator not working. Furniture, carpet, towels and curtains in room had stains on them. Large pieces of paint flaking off in bath tub.
Stayed 1 night in Jan 2024

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unsafe environment with exterior doors circumvented and ignored, construction not indicated in advertisements and not clearly marked with appropriate warning signs, tape or other deterrents. Tripping hazzards at door threshold by large warn hole in filthy old carpet. Stench in room. Shower unclean and spray nozzle shoots water out sideways onto floor. Many holes in light blocking screen, neglect. Elevator inoperable. Grounds in substandard disarray. Unprofessional management being quite loud, singing to earbuds very early in morning to awaken guest, intolerable boisterous conversations throughout early morning hours. Management says guest are wrong, denying unprofessionalism and making crude accelusations in a defiant and defensive protest to confrontation. Management failed and neglected to cancel the reservation as promised after request was clearly made. Condescending remarks by staff. Unsafe and substandard conditions. Staff refuse to refund. Horrible representation of the brand.
Stayed 2 nights in Jan 2024

2/10 Terrible

JULIE

Disliked: Cleanliness, staff & service, property conditions & facilities
Their elevator was down and not working properly and the whole building needs repairs.
Stayed 1 night in Dec 2023

10/10 Excellent

MICHELLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Dec 2023

2/10 Terrible

Caminthia

Stayed 2 nights in Dec 2023

4/10 Poor

Brenda

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property has gone downhill since the last time I stayed there. Fixtures in bathroom rusty, bathtub/shower in poor shape. Couch bed terribly stained at the end with red stains - so nasty we wouldn't let my granddaughter sleep on it. The staff is great, they are doing their best. Breakfast was pretty good.
Stayed 3 nights in Dec 2023

4/10 Poor

Samantha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The fire door was broken for several days, and they started remodeling when i was there. Had i known i would have stayed somewhere else. I will return after the remodel is done. You can't beat the price for the location.
Stayed 7 nights in Dec 2023

10/10 Excellent

Abu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Jack

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023