Ms. Joey Pham Marketing and Communication Manager からの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Valued Customer,Thank you for taking the time to share your feedback with us. We sincerely appreciate your input, as it allows us to address areas that may need improvement.We take great pride in maintaining the highest standards expected of a 5-star hotel, and your experience does not reflect the level of service we aim to provide. We are committed to learning from this and continually enhancing our services.Once again, thank you for bringing these matters to our attention. We value your feedback and hope to have the opportunity to welcome you back, allowing us to demonstrate the true quality of our hospitality.Warm regards,
8/10 (良い)
Daiki
2024 年 5 月 9 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Daiki
2024 年 5 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 (良い)
Nobuyuki、Edogawa
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nobuyuki
2024 年 4 月に 3 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Ms. Joey Pham Marketing and Communication Manager からの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Valued Customer,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are invaluable, and we appreciate your honesty. Rest assured, we are taking your concerns seriously and will use them as valuable lessons to enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,
10/10 (非常に良い)
daikichi
2024 年 4 月 22 日
daikichi
2024 年 4 月に 2 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 (非常に良い)
Yusuke
グループ旅行
2024 年 4 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
いいホテルでした
Yusuke
2024 年 4 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 (非常に良い)
Jun
2024 年 4 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Jun
2024 年 3 月に 2 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 (非常に良い)
??
2024 年 3 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
??
2024 年 3 月に 1 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 (良い)
Hiroki
2024 年 3 月 11 日
良かった点 : 施設のコンディションと設備
Hiroki
2024 年 3 月に 1 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 (良い)
MAKI
2024 年 3 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
朝食のビッフェは種類豊富で美味しかった。またプールも開放感があって良かった。
MAKI
2024 年 3 月に 2 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 (非常に良い)
Tanaka
2024 年 3 月 9 日
Tanaka
2024 年 3 月に 2 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 (非常に良い)
Takashi
グループ旅行
2024 年 2 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
施設良好、スタッフも親切
Takashi
2024 年 2 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 (非常に良い)
宿泊されたお客様
2024 年 2 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2024 年 2 月に 2 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 (非常に良い)
Yamaya
小さなお子様連れの家族旅行
2024 年 2 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good
Yamaya
2024 年 2 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 (良い)
Minori
2024 年 1 月 10 日
Minori
2024 年 1 月に 3 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 (非常に良い)
Tetsuya
グループ旅行
2024 年 1 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
リピート決定
最高で完璧。また利用します。
Tetsuya
2023 年 12 月に 3 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Tetsuya, We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Dear Mr./Ms. Hiroyoshi, We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here and we regret that the location did not meet your expectations. Thank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 (良い)
MASUMI
2024 年 1 月 2 日
MASUMI
2023 年 12 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
8/10 (良い)
AYAKO
2023 年 11 月 27 日
AYAKO
2023 年 11 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 (非常に良い)
Yoshikazu
2023 年 10 月 7 日
Yoshikazu
2023 年 10 月に 2 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Valued Customer,It warms our hearts to receive your wonderful feedback! Thank you for taking the time to share your experience. We are thrilled to know that our efforts to make your stay exceptional were successful. Your kind words motivate us to continually strive for excellence. We look forward to the pleasure of serving you again in the future.Warm regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
Dear Valued Customer,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3
Dear Valued Customer,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3
Dear Mr./Ms.Fumitaka, Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3
Dear Valued Customer,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3
Dear Mr./Ms. Toshiyuki, Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3
Dear Mr./Ms. Motohide,Thank you for taking your precious time to share your own experience. We are so sad to hear that you had a not good time with us.Your satisfaction will be a big present for us, and that is the thing that could motivate us a lot.We will always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly to show you how we change.Best regards Peninsula Hotel Team with love 3
Dear Mr./Ms. Shinjiro, Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We are so sorry for anything that inconvenienced you during your stay. We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3Guest Experience Manager
Dear Mr./Ms.Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3
Dear Mr./Ms. MinoriThank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We are so sorry for anything that inconvenienced you during your stay. We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3
10/10 (非常に良い)
Miyuki
家族旅行
2023 年 7 月 19 日
良かった点 : スタッフとサービス、施設のコンディションと設備
The seafood restaurant stands beside of Hotel is nice. And Staff is kind enough. Pool is nice, morning buffet likely Korean and continental with Vietnamese.
Dear Mr./Ms. MiyukiThank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We are so sorry for anything that inconvenienced you during your stay. We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3
Dear Mr./Ms. Shinsuke, Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We are so sorry for anything that inconvenienced you during your stay. We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3
10/10 (非常に良い)
Jumpei
家族旅行
2023 年 6 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We stayed at the Presidential suite. The view from the room was gorgeous and beautiful. The room is so spacious, and we enjoyed the view of blue sea and white sand from the bath tub. So happy with this stay.
Dear Mr./Ms. Jumpei,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3
Dear Mr./Ms. Keiichi,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better.We hope to welcome you again shortly.Best regards Peninsula Hotel Team with love 3
Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly. Best regards Peninsula Hotel Team with love 3
Thank you for taking your precious time to share your own experience. We are so sad to hear you were unhappy with us. Guests' satisfaction is our big present, and that is the thing that motivates us a lot.Could you please let us know more about this case by sending us an email to info@peninsulahotel.vn?We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly. Best regards Peninsula Hotel Team with love 3
Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly. Best regards Peninsula Hotel Team with love 3
Dear Mr./Ms. SHENGNAN,Thank you for taking your precious time to share your own experience. We are delighted to hear that you had an excellent time with us. Your satisfaction is a big present to us, and that motivates us a lot. As the things you said, your review will help us have more and more customers.We always keep going to improve our services to make the guest experience better and better. We hope to welcome you again shortly. Best regards Peninsula Hotel Team with love 3
10/10 (非常に良い)
LEANNE
カップルで旅行
2024 年 5 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was wonderful - so easy to get to centre of Danang or walk the beach. The staff were outstanding all going that extra mile. The in-house services (spa, pool, restaurants, bars) were fabulous. Well done to the wonderful staff!!!
LEANNE
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Joseph
カップルで旅行
2024 年 5 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent staff with fabulous service. Immaculately clean. People couldn't be friendlier and the beach and ocean views were stunning@
Joseph
2024 年 5 月に 5 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 (非常に良い)
Vincent
2024 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome stay,, love the everything!
Vincent
2024 年 5 月に 2 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
4/10 (不満)
Dr Puneet
カップルで旅行
2024 年 4 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was dirty, noisy, inconvenient and congested. Staff was not cooperative at all. We visited as a couple and are very disappointed.
Dr Puneet
2024 年 4 月に 3 泊滞在
Ms. Joey Pham Marketing and Communication Manager からの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Valued Customer,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Your comments are invaluable, and we appreciate your honesty. Rest assured, we are taking your concerns seriously and will use them as valuable lessons to enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,
10/10 (非常に良い)
Tuan
カップルで旅行
2024 年 4 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was great! Would recommend this property.
Tuan
2024 年 4 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 (非常に良い)
junko
家族旅行
2024 年 4 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff and clean and spacious room.
It was comfortable stay for 9days !
junko
2024 年 3 月に 9 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 (非常に良い)
Shaffiq
2024 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet. Good service
Shaffiq
2024 年 4 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
4/10 (不満)
Manuel Antonio
カップルで旅行
2024 年 4 月 5 日
Didn’t meet expectations
Manuel Antonio
2024 年 4 月に 2 泊滞在
Ms. Joey Pham Marketing and Communication Manager からの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Mr/Ms. Manuel Antonio,We appreciate you bringing your concerns to our attention. Your feedback is incredibly important to us, and we regret that your booking experience did not meet your expectations. The no-show charge is applied in line with our cancellation policy, and it was informed to you accordingly. We are committed to addressing the issues you've raised and will be working diligently to make necessary improvementsThank you for helping us identify areas where we can do better. We hope you'll give us another chance to show you the exceptional service we are capable of providing.Warm regards,
10/10 (非常に良い)
Paul
カップルで旅行
2024 年 4 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Heerlijk hotel aan het strand van Da Nang. Rooftop pool en ontbijtruimte met mooi uitzicht.
Paul
2024 年 4 月に 3 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Valued Customer,We are sincerely grateful for your incredibly kind words about your recent stay at our hotel. Your feedback is not only valuable to us but also fuels our passion for hospitality. It was our pleasure to have you with us, and we are delighted that you enjoyed your time here. Please know that you are always welcome, and we eagerly await the opportunity to host you again.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang
10/10 (非常に良い)
Nadezda
家族旅行
2024 年 4 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very professional, friendly, polite and extremely helpful stuff. Breathtaking view. Delicious food. Highly recommend
Nadezda
2024 年 3 月に 4 泊滞在
Ms. Joey Pham- Marketing and Communication Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Valued Customer,Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us. Your feedback means the world to us and serves as a great encouragement to our team. We can't wait to welcome you back for another wonderful experience. Please don't hesitate to contact us directly if there's anything specific you'd like for your next visit.Warmest regards,Ms. Joey PhamMarketing and Communication ManagerPeninsula Hotel Danang