カトラー ベイの ゲストハウス

「Property was clean and in a great location to walk to everything. Check in was super easy and smooth. Oscar was super nice! Would definitely recommend!」

「Clean」

「Yes」

「This property is in desperate need of a deep cleaning and update the pictures are very deceiving. The sheets weren’t clean. It smelled of smoke and the previous guest left a marijuna bud at the door. I’ll definitely be seeking a refund. We didn’t use any of the amenities. The washing machine looked filthy and the dryer wasn’t operational.」

「I booked 2 nights at this place. After the first night my stuff was placed outside on the street by the cleaning staff and gave the room I had to another guest that had arrived before me that day. I had most my items stolen …no response from the property manager after I sent him pics of my stuff on the street,no refunds I was told it was a mistake by the property manager after I provided proof of payment for both nights … the worst experience I ever had . Property manager lacks human decency and...

「Should've known it was going to be HELL when there was a for sale sign in the front yard, mosquitoes COVERING the front steps and porch while trying to access the front door, which you MUST use (2) hands to open, as it is double locked, and you won't realize this until you're trying to reach customer service. Then when you FINALLY reach the rude customer service or his overseas support staff, they barely help or answer questions. There is only one bathroom! It's stays FULL, it is nasty, very...