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Venue Batán Hotel & Suites

3.5 star property
Riverfront hotel with a full-service spa connected to a shopping center in Cuenca

Choose dates to view prices

Photo gallery for Venue Batán Hotel & Suites

Front of property
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Standard Double Room | View from property
Deluxe Double Room | Living area | 42-inch TV with cable channels, streaming services
Superior Room | Living area | 42-inch TV with cable channels, streaming services
Venue Batán Hotel & Suites offers a blend of relaxation and indulgence. Treat yourself to a massage at the spa, unwind in the garden, or explore shopping on site. Enjoy free full breakfast and stay connected with in-room WiFi. With an art gallery, coffee shop/cafe, 24-hour front desk available for assistance.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Kitchen
  • Gym
  • Room service
The current price is ￥9,586
￥12,491 total
Oct 12 - Oct 13

Room options

Check availability for these dates

Tonight
Oct 7 - Oct 8
Check availability for tonight Oct 7 - Oct 8
Tomorrow
Oct 8 - Oct 9
Check availability for tomorrow Oct 8 - Oct 9
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Suite

Standard Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Free cribs/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Superior Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Free cribs/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 39 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Kitchenette
Mini-fridge
Dishwasher
TV
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Free cribs/infant beds
Kitchenette
Mini-fridge
Dishwasher
  • 52 sq m
  • 2 bedrooms
  • River view
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Kitchenette
Mini-fridge
Dishwasher
TV
  • 41 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Twin Sofa Bed
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About the neighborhood

Map
010107, Azuay, Cuenca, Av. 12 de Abril y Guayas

What's nearby

  • New Cathedral of Cuenca - 12 min walk - 1.0 km
  • Calderon Park - 14 min walk - 1.2 km
  • Río Tomebamba & Calle Larga - 17 min walk - 1.5 km
  • Alejandro Serrano Aguilar Stadium - 19 min walk - 1.6 km
  • Mall del Rio - 4 min drive - 2.3 km

Getting around

  • Unidad Nacional Tram Station - 12 min walk
  • 14n - Antonio Borrero Station - 20 min walk
  • Cuenca (CUE-Mariscal Lamar) - 19 min drive

Restaurants

  • ‪Jodoco Belgian Brew - ‬7 min walk
  • ‪Mangiare Bene - ‬9 min walk
  • ‪Laredos - ‬4 min walk
  • ‪antonio's - ‬5 min walk
  • ‪santorino pizza - ‬8 min walk

About this property

Venue Batán Hotel & Suites

Hotel connected to a shopping center
Free full breakfast, an art gallery on site, and shopping on site are just a few of the amenities provided at Venue Batán Hotel & Suites. Indulge in a manicure/pedicure, a body scrub, and a facial at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Additional perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and a 24-hour front desk
  • Coffee/tea in the lobby, a banquet hall, and a gift shop
Room features
All guestrooms are individually decorated, and offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and separate dining areas.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Heated floors, rainfall showers, and designer toiletries
  • 42-inch TVs with streaming services and premium channels
  • Wardrobes/closets, balconies, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of USD 15
  • Snack bar/deli

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Shopping

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room roll-in shower
  • No elevator
  • Portable shower seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • Streaming services

Food and drink

  • Dishwasher
  • Kitchenette
  • Late-night room service
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Separate dining area
  • Stovetop

More

  • Desk
  • Electrical adapters
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 27.20 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night
  • Hosted evening meal: USD 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Venue Batan & Suites Cuenca
Venue Batán Hotel & Suites Hotel
Venue Batán Hotel & Suites Cuenca
Venue Batán Hotel & Suites Hotel Cuenca

Frequently asked questions

Is Venue Batán Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Venue Batán Hotel & Suites?

As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at Venue Batán Hotel & Suites on Oct 12, 2025 start from ￥9,586, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Venue Batán Hotel & Suites?

Self parking is free at this property.

What time is check-in at Venue Batán Hotel & Suites?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Venue Batán Hotel & Suites?

Check-out is at noon.

Does Venue Batán Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 27.20 per vehicle applies.

Where is Venue Batán Hotel & Suites located?

Located in the heart of Cuenca, this spa hotel is within a 10-minute walk of University of Cuenca's Orchid Garden, Museum of Extreme Art, and Casa de los Arcos Art Museum. Iglesia San Sebastián and Museum of Modern Art are also within 15 minutes. Unidad Nacional Tram Station is 12 minutes by foot and Gran Colombia Tram Station is 17 minutes.

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