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Hotel NASS Casa Coronel

3.0 star property
Historic hotel in Cuenca's center offers a perfect blend of relaxation with breakfast and coffee service in an atmosphere previous guests adore

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Hotel NASS Casa Coronel, in Cuenca Historic Center, offers a tranquil retreat with a spa tub and on-site shopping. Enjoy breakfast at don vitto restaurant or relax with a coffee from the café. Guests consistently praise their experience.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Restaurant
  • Business services
  • Bar
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Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: 11 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 10

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 5 per pet, per night

Service animals are welcome

Welcoming dogs only

1 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 46.36 per night for guests under 20 years old
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 5 per vehicle (one-way)
  • Pet fee: USD 5 per pet, per night
  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served or permitted at this property
Parking height restrictions apply

Frequently asked questions

Is Hotel NASS Casa Coronel pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of USD 5 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is free at this property.

What time is check-in at Hotel NASS Casa Coronel?

Check-in start time: 7:00 AM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hotel NASS Casa Coronel?

Check-out is at noon. Late check-out is available for USD 10 (subject to availability).

Does Hotel NASS Casa Coronel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 5 per vehicle applies.

Where is Hotel NASS Casa Coronel located?

Located in Cuenca Historic Center, this hotel is within a 5-minute walk of San Blas Park, Plaza Rotary Market, and Civic Plaza. Museum of the Canari Identity and Calderon Park are also within 10 minutes. Luis Cordero (Hermano Miguel) Station is only a 4-minute walk and Gaspar Sangurima Tram Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.4

Cleanliness

8.8

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 13 out of 48 reviews
Rating 8 - Good. 21 out of 48 reviews
Rating 6 - Okay. 8 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 5 out of 48 reviews

Reviews

Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Pasable por el precio pero las toallas de baño estuvieron manchadas
Stayed 1 night in Nov 2020
Verified

8/10 Good

RUTH ELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visita a Cuenca de Paseo

El Hotel, bien ubicado adecuado para realizar recorridos a pie para conocer los diferentes sitios atraactivos de Cuenca,serca de la parada del BUS Turistico,atencion amable de las personas,el desayuno muy bueno,relacion precio y atencion satisfactoria.
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

Ahmed

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Downs more than ups

At first they told us that the reservation was not sent by hotels.com and that there is available room. only when I said I will call hotels.com now and complain, they said ok will find you a room. Wanted to pay by visa, they said there is extra 10% if by visa. No hot water in the afternoon, parking entry is very narrow, breakfast is only from 07:30 to 09:00. Location is great.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Frank,

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

it is close to everything.

it is save and very convenient to get anywhere int the city.
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

Rooms not available when checked in

We drove about 4hours to the Hotel and was told that the rooms are not available afterward they asked us to pay cash for the rooms.I called Expedia and explained the problem and they quickly find two rooms but they asked us to pay by credit card before we see the rooms. We never pay for an hotel room before checking out.
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service

Great location, helpful staff, good value.

This was my second stay and the staff was again very friendly and helpful. Great location in El Centro, the heart of Cuenca. Free parking and the manager stopped traffic to help us out of the car park. A great value and English speaking staff ensures my return stay.
Verified

10/10 Excellent

Bjorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in the centre of Cuenca

A really nice and clean hotel, perfectly located 2 blocks from the central square and cathedral, friendly and helpful staff.
Verified

10/10 Excellent

Dena Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely little hotel, conveniently located

I loved this hotel and would happily stay there again. The staff was very solicitous, and by the time I left, I felt like the receptionists were my friends. The rooms are small but have a little refrigerator and a television. There is a common living room with a pool table of all things. I speak a little Spanish, but if you speak no Spanish at all, you might find it difficult because, except for one person, the staff spoke little English. I felt the location was perfect. About 50 feet from Simon Boliver and then about five blocks from Parque Calderon. The only way my experience would have been better would have been if they'd served freshly brewed coffee in the morning. The hotel served instant coffee, which apparently is not uncommon in Cuenca...
Verified

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Colonial Character Hotel

Overall it was a great stay, friendly service, very safe area, hotel is very safe,good restaurant with very atttentive personnel. Ample colonial rec room with pool table,tv, lots of big sofas and chairs to read, relax, etc. On our first night our room was very small, with barely enough room for luggage and two people to move around, I asked for a another room the next day and we were given another room 1m wider and that made a big diffrence.
Verified

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the money

Cuenca is awesome and this hotel was right in the old town Cuenca and only few blocks from centre square and all the action. Great friendly staff. Great value for the money.
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lindo hotel para regresar sin pensar dos veces
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

Central location for a reasonable price

Good value for money (<50$ per night). Small rooms. Good location in the heart of Cuenca. Walking distance from bus terminal and airport. Late breakfast; starts after 7.30am and basic. Rooms without outside window. Nice vintage building.
Verified

6/10 Okay

Evasio

Liked: Property conditions & facilities
Disliked: Room comfort
Nice old style hotel Bed and bath rooms too small, breakfast not so good
Verified

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities

Cuenca getaway

Staff was very friendly and helpful and most spoke English. Lobby/reception area was open bright and inviting with an enormous skylight. Rooms, while small by US standards were well appointed, clean and had windows looking over the lobby/atrium which also allowed for natural light. Location was in the center of the old town convient to bus terminal and airport with resturants and shops at our door step.
Verified

4/10 Poor

Aaron Gustavo

Disliked: Cleanliness, staff & service

Mala atencion

Mala la atencion, tuvimos que rogar para que taparan un hueco en el baño que daba al desban del techo. El desayuno muy limitado. Es solo un dos estrellas, no cuatro como pretende (y cobran).
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel estrellado

Un desastre. la ventana del baño era grande y solo se cubria con un mosquitero no tiene vidrio de ningun tipo, el agua helada. El televisor es muy viejo. El hotel es muy ruidoso, todas las habitaciones dan a un hall central muy ruidoso, por la noche el recepcionista escucha la TV a todo volumen.No hay frazadas y hace mucho frio. No hay ventilador, aire acondicionado o calefacción. El desayuno es una miseria: dos tostadas y un pequeño plato de fruto. Una experiencia para el olvido y una estafa la tarifa.
Verified

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent costumer service, they will go out of their way to please the costumer.Very clean rooms, simple but tasty food. Very nice ambiance.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

visite à Cuenca

Nous y avons resté 4 jours et nous avons bien aimé l'ambiance familiale du personnelle. La dame a la réception nous a aider amicalement avec toute questions concernant les multitudes choses à visiter qui ne manquent pas à Cuenca. Cette petite hôtel ne manque pas de charme et est bien situé au centre de la vieille ville.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy conforme

muy buen hotel para estar e Cuenca
Verified

2/10 Terrible

EDUARDO MANUEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PESIMO

ES PESIMO SERRVICIO, ADEMAS ES TODO PURO POLVO, EL CAFE UN DESASTRE.SE LE PAGO AL INGRESAR POR DESCONFIANZA
Verified

8/10 Good

T.

Liked: Cleanliness, staff & service, property conditions & facilities

Nice walk to river or plaza.

Room very tiny but clean. Staff very friendly and helpful. Complementary breakfasts were wonderful but time consuming. Don't be in a hurry with them. Lots of old beautiful wood and natural light in the common areas. Would be nice if the recorded song that plays whenever someone drives or walks past the parking area could be eliminated or at least shortened.
Verified

8/10 Good

Fernando

Liked: Staff & service, property conditions & facilities, room comfort

Great hotel location, price and service.

Excellent value and service.
Verified

8/10 Good

Andreas jr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra hotell i Cuenca

Kan anbefales.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Great presentation, a lot of little quirks

This hotel is in a great location a five minute walk from Parque Calderon and the center of historic Cuenca in a beautiful colonial building, well decorated, beautiful interior courtyard with nice rooms with a lot of character. Unfortunately, there are a few kinks that you discover the longer you are there. The beautiful interior courtyard carries all voices in sounds and magnifies them into your room, a problem with little kids staying, and/or when the doorbell rings constantly whenever anyone enters the building. My floor mysteriously would have water puddles every morning (there was a small vent of sorts on the floor that I think was leaking). The windows to the bathroom face out on the courtyard. The windows are small and high so you can't see in/out, but they have no pane, meaning all bathroom noises can be heard in the courtyard which seems an odd feature probably designed to ventilate and isolate from street noise, but is odd. Breakfast is good, wi-fi is good, beds are semi-comfortable and TV didn't work. Great staff. To sum up, it was a great first impression, but wears out its welcome rather quick. I wouldn't dissuade others from staying there, but I do not think I would stay there again, if only because of the constant doorbell ringing and noise carrying.
Verified

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location,warm recetion.

The Hotel Cordero was a great place for my first few days in Cuenca. It is close to Parque Calderon, near some restaurants and banks. The people at the reception desk were very helpful in giving directions and suggestions. I was happy there.