"Wonderful staff, we had an excellent stay. Comfortable rooms, good location, good food. Great local guides available, ask for Aden, you'll be very pleased. "
"Overall this was a nice hotel.
The issue I experienced finding my wallet missing money immediately after a staff member cleaned our room.
When escalating the incident with the hotel staff, they sided with their staff member and the story they told us was not believable.
"
"Remove the word “luxury” in the name of the hotel or replace it by “Outdated” then it’s clear about the state.
Also replace “pool” with “Pond” it describes it better the water was green and dirty
Flowers/bushes on balconies was all dead why not remove them"
"Excellent hotel with very nice glamping and food / staff was very responsive and nice. Food for breakfast and lunch was excellent / we unfortunately missed dinner. On lake Naivasha with boat tour facilities. Hells Gate Park is very close. Excellent access to all facilities. Special thanks to Geoffrey the Front Desk Manager who was very accommodating and a pleasure to work with. We would love to have extended our visits will be back again."
"The facility was untidy. and management disappointing. i paid online but arriving i was told to pay again they do not recognize online payment. so i paid twice."
"The hotel denied that I had booking even I showed them the email from Expedia!!
They said we don't deal with Expedia!!!
I tried to contact Expedia but in vain.. Weak support service.. No email to contact Expedia at. The stupid messenger is just automated templates that were not of any help at all.
Calling call center Internationally is extremely expensive.
Basically, I was ripped off and totally ignored by Expedia.
I had to search for another hotel. Money is gone... Hotel is a bunch of theifs...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Pros:
-excellent breakfast buffet with variety of hot items, pastries, cereal, hot beverages, yogurt, and fruit
-staff were very accommodating and friendly
-beautiful and expansive grounds
-very clean
-dinner at the restaurant was very tasty
-large room with bedside lamps and outlets for charging
Cons:
-very close to the main road so front facing rooms were loud
-every high bathroom window opened into the hallway and couldn’t be closed.
-very little sound insulation so if you are a light sleeper, make sure to bring earplugs
-area around the hotel was very bustling and not very cleanable
"
"Wonderful staff, we had an excellent stay. Comfortable rooms, good location, good food. Great local guides available, ask for Aden, you'll be very pleased. "
"The hotel is located on the crater of Crater Lake. The view is breathtaking, there is hiking around with amazing views. The service is excellent, the food is good but the best is the view. I hope I will be back and spend several days there. "
"Overall this was a nice hotel.
The issue I experienced finding my wallet missing money immediately after a staff member cleaned our room.
When escalating the incident with the hotel staff, they sided with their staff member and the story they told us was not believable.
"
"The staff were absolutely delightful. Had a wonderful time with amazing food. Also did a lake trip with a very informative guide. Would come back again in a heartbeat. "
Commune with nature and explore the great outdoors at Lake Naivasha during your travels in Naivasha. While you're in the area, stroll along the lakeside.
Take a campus tour or just explore the area of Kenya Wildlife Service Training Institute, during your travels in Naivasha. While you're in the area, stroll along the lakeside.
Crater Lake is located in Naivasha. Travelers like the surrounding area for its lakeside setting. You'll find 11 hotels and other accommodations within a few miles for a convenient home base.
What's the best place to stay close to Crater Lake?
How many hotels will I be able to find close to Crater Lake?
Expedia has 11 hotels and other accommodations a few miles from Crater Lake.
If I need to cancel the hotel reservation for my stay near Crater Lake, will I receive a refund?
Yes, the majority of hotel reservations are fully refundable provided that you cancel before the hotel’s cancellation deadline, which is usually within 24-48 hours of your arrival date. If you have a reservation that's non-refundable, you might still have the option to cancel and be given a refund within 24 hours of booking. Enter dates in and click on "Search", then use the "fully refundable" filter to get the best deals available near Crater Lake.
Where can I learn more about changing or cancelling my trip in the area near Crater Lake?
For additional details about changing or cancelling your stay near Crater Lake, head over to our customer service page.
