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"staff were polite, friendly, and very professional"

"Bar and restaurant nice. Didn’t have breakfast. Room nice just what we needed. Staff were helpful. "

"This was advertised as 3.75 miles from where I needed to be and after payment showed where it actually is! 3.75 miles across the water and a 4.5 hour road trip! Hotels.com declined to refund me. No doubt the hotel is lovely but the location description from hotels.com is atrocious."

"Could not rate the spa as we did not use it. Breakfast was fine but bacon and egg were cooling and coffee was not pleasant. cool was perhaps because we were later in arriving than we had been previously."

"Unfortunately there was a problem with their kitchen and consequently no hot food was available. The “English Breakfast” was also cold and in fact a Continental Breakfast would have been a better description. That said, the room rate was extremely reasonable and the staff were excellent - providing both recommendations for dinner on the evening of arrival and then at breakfast, providing an itinerary of recommended stops for our journey up to Fort William."

"Great location. My room was spotless. The food was good and the Staff were friendly & helpful. I'd be very happy to stay here again."

"Food amd drink was excellent. Good range of fresh fruit, cereal etc at breakfast. Staff were al friendly, observant and helpful."

"Excellent "

"We were seated in the bar"