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"Helpful staff"

"Staff is very warm and welcoming. Love that there is a security guard 24/7 so you feel safe.Rooms clean and stocked with anything I needed. Would definitely book this place again "

"Mostly only Spanish spoken. My broken Spanish and couple of staffs English got us through. Little things like safe not working, they couldn't fix but nice rooms, grand ceilings, expensive for tourist area. "

"The room was very clean and comfortable also the hotel is in a excellent location right on the beach "

"Everything was fine excellent"

"Check in easy and fast. Rooms were clean no smell. Staff professional and courtesy. "

"Rooms were spotless. Staff at pool bar were Excellent! Everyone was very friendly and helpful!"

"We thoroughly enjoyed our stay at GHL Arsenal. From the moment we stepped in from the heat, Alfonso made our stay extra special by greeting us with a lovely welcoming smile and a cold, delicious mixed fruit drink. It was perfect timing and set the tone for the rest of our stay. Breakfast was a la carte with lots of options and the happy hour drinks helped to end the day. The rooftop infinity pool was by far, the highlight of our stay. The incredible views of Cartagena's harbour were perfect up there. All in all, Alfonso and the rest of the staff made our trip a memorable one."

"Had a great experience here. The property is huge and it’s off the beach so decent views from the balcony and two pools one closer to the beach and one closer to property but still just a 3 min walk on property. Tennis court and the restaurant had an amazing seafood dish, cazual con marisco de Colombia. I had to take one home with me. My room didn’t have strong ac and they quickly found me a better room with normal ac. There was really no complaints. The place is nice and it wasn’t expensive. It’s not the closest to getsemani if you like night life so 22 min uber ride is needed because there is no nightlife in the beach area. But at least you get to wake up to a beach and it’s the only area they have hotels , with a beach front, where you don’t have to take a boat to stay in the beachfront island and not to far from night light. "