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Hotel Serena

3.0 star property
Mountain ski retreat with restaurant and bar/lounge

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Photo gallery for Hotel Serena

Terrace/patio
View from property
Exterior
View from property
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pet friendly
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 15 of 15 rooms

Superior Single Room, Mountain View

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Down duvet
Separate bedroom
  • Mountain view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double or Twin Room, Mountain View (Attic)

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Double or Twin Room, Mountain View (Attic)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Down duvet
Separate bedroom
Bidet
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room, Mountain View (Attic)

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Triple Room, Mountain View (Attic)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Down duvet
Separate bedroom
Bidet
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Junior Studio Suite, Balcony, Mountain View

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Down duvet
Separate bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double or Twin Room, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Superior Double or Twin Room, Mountain View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Down duvet
Separate bedroom
Bidet
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Single Room, Balcony, Annex Building

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Single Room, Balcony, Annex Building

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Down duvet
Separate bedroom
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Studio Suite, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Superior Studio Suite, Mountain View

Highlights

Balcony
Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Classic Triple Room, Balcony, Annex Building

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Triple Room, Balcony, Annex Building

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Down duvet
Separate bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Single Room, Balcony, Mountain View

Superior Single Room, Balcony, Mountain View | 1 bedroom, down comforters, memory foam beds, in-room safe

Superior Single Room, Balcony, Mountain View

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Down duvet
Separate bedroom
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room, Annex Building

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Double or Twin Room, Annex Building

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Down duvet
Separate bedroom
Bidet
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room, 1 Twin Bed, Mountain View (Attic)

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Single Room, 1 Twin Bed, Mountain View (Attic)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Down duvet
Separate bedroom
Bidet
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room, Balcony, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Down duvet
Separate bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Single Room, 1 Twin Bed, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Single Room, 1 Twin Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Down duvet
Separate bedroom
Bidet
  • 11 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room, Balcony, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Superior Twin Room, Balcony, Mountain View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Down duvet
Separate bedroom
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Balcony, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Superior Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Down duvet
Separate bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds
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About the neighborhood

Map
32043, BL, Cortina d'Ampezzo, Via Faloria 8

What's nearby

  • Faloria Cable Car - 9 min walk - 0.8 km
  • Parish Church of Cortina - 11 min walk - 1.0 km
  • Olympic Ice Stadium - 19 min walk - 1.6 km
  • Cortina d'Ampezzo Ski Resort - 7 min drive - 4.2 km
  • Tofana Express Ski Lift - 14 min drive - 4.2 km

Getting around

  • Dobbiaco/Toblach Station - 30 min drive
  • Marco Polo Airport (VCE) - 122 min drive

Restaurants

  • ‪Caffè Sport - ‬11 min walk
  • ‪Pasticceria Lovat - ‬8 min walk
  • ‪Enoteca Cortina - ‬8 min walk
  • ‪Pizzeria Porto Rotondo - ‬8 min walk
  • ‪Bar Pasticceria Embassy - ‬8 min walk

About this property

Hotel Serena

Hotel near Cortina d'Ampezzo Ski Resort
Located close to Lake Sorapiss and Giau Pass, Hotel Serena provides a rooftop terrace, a garden, and laundry facilities. Skiers and snowboarders can spend time on the slopes at this hotel offering a ski shuttle, ski passes, and ski equipment rentals. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also find perks like:
  • Free self parking
  • Express check-out, express check-in, and tour/ticket assistance
  • A porter/bellhop, a front-desk safe, and meeting rooms
Room features
All 52 individually furnished rooms boast comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Memory foam beds and down comforters
  • Bidets, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Highchairs, daily housekeeping, and phones

Languages

English, French, German, Italian, Moldovan, Romanian, Russian, Spanish

Similar properties

Front of property

Hotel Olimpia

  • Breakfast included
  • Free WiFi
  • Parking available
  • Room service
8.0 out of 10, Very Good, 334 reviews
The price is ￥40,871
￥46,164 total
includes taxes & fees
Jul 27 - Jul 28
Hotel Olimpia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1907
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that pets are not permitted in the restaurant.

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Serena Cortina d'Ampezzo
Serena Hotel Cortina d'Ampezzo
Hotel Serena Cortina d'Ampezzo
Hotel Serena Hotel
Hotel Serena Cortina d'Ampezzo
Hotel Serena Hotel Cortina d'Ampezzo

Frequently asked questions

Is Hotel Serena pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Serena?

Self parking is free at this property.

What time is check-in at Hotel Serena?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Serena?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Serena located?

Located near the slopes, this Cortina d'Ampezzo hotel is in the mountains, 2.7 mi (4.3 km) from Cortina d'Ampezzo Ski Resort, and within 9 mi (15 km) of Lake Sorapiss and Lake Misurina. Giau Pass and Falzarego-Lagazuoi Cable Car are also within 12 mi (20 km).

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Hotel Serena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 69 out of 134 reviews
Rating 8 - Good. 36 out of 134 reviews
Rating 6 - Okay. 21 out of 134 reviews
Rating 4 - Poor. 4 out of 134 reviews
Rating 2 - Terrible. 4 out of 134 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Very nice, clean, modern hotel. Good location, very helpful staff, and a nice breakfast spread.
Stayed 2 nights in Jun 2025

10/10

Very nice, quiet hotel. Excellent staff.
Stayed 1 night in Jun 2025

10/10

Lovely hotel and staff. Comfortable rooms and great breakfast. Nice porch for an afternoon drink. Right next to the bike path, hiking trails and a short walk to the center of town.
Stayed 3 nights in Jun 2025

8/10

We had a lovely stay, wonderful view from the balcony and the staff were very kind, bubbly and accommodating! The only downside I would say is that there was no AC which we would have really appreciated.
Stayed 1 night in Jun 2025

10/10

Newly renovated suites! Delicious breakfast spread. Easy check-in and check-out.
Stayed 3 nights in Jun 2025

8/10

Great breakfast and friendly staff.
Stayed 3 nights in Jul 2024

10/10

Great location!!
Stayed 2 nights in Aug 2024

8/10

The property is good but the receptionist during check in was not that helpful and welcoming to the guests.
Stayed 2 nights in May 2025

10/10

Great value, beautiful location, lovely room, bed, and bathroom!!
Stayed 1 night in Jul 2022

10/10

Absolutely wonderful !!!
Stayed 1 night in Sep 2024

10/10

Very clean, great location in a quiet area. Cafe downstairs was a really nice addition (nice charming garden) with very friendly and helpful staff. Would go back!
Stayed 2 nights in Jul 2024

10/10

Very nice property in a wonderful location. Easy access from car at entrance and from garage, sorry sometimes this is important if you travel with a lot of luggage. Valentino, front desk at night was super helpful and accommodating. Housekeeping staff very friendly. Room clean and comfortable. Would say they delivered exactly what I would expect at this price point.
Stayed 1 night in Jan 2025

10/10

Very nice economic hotel well situated 2 min walk from center and excelent view very nice breakfast !! Highly reccomended
Stayed 1 night in Jan 2024

8/10

The location of this property was really nice and the lobby feels new and renovated. The rooms are old but clean.

10/10

We had an excellent stay at Hotel Serena. We’ve appreciated position, immediately outside from the city center but at walking distance, breakfast and hotel restaurant. I’ll definitely come back and I really recommend it both for families and group of friends!

10/10

Just wonderful in every way!
Stayed 1 night in Sep 2022

10/10

I loved it
Stayed 1 night in Jul 2023

10/10

We only stayed here one night but everything was lovely. Check in, super easy. Good on-site parking. Clean room. Nice balcony with view. Staff was super nice. Complimentary breakfast was awesome! Close to the center of town (2 blocks) but away from the noise. Would definitely stay here again
Stayed 1 night in Jun 2023

8/10

No restaurant reservation available! 😑
Stayed 1 night in Jan 2024

2/10

Hotel didn’t put the heating when it was freezing cold at night (temperatures reaching sub 0 degrees Celsius at night). Everyone was having breakfast with their down jackets
Stayed 3 nights in Sep 2022

6/10

As advertised, we stayed in the “Residenza”. Although I had asked for two single beds in the room, once arrived I realised we were assigned to a double-bed bedroom. In addition, The room was quite small: too small for two people. Other than that, our stay was fine. Good breakfast, with a good variety of food. The hotel is very clean and we have been offered free on-site parking. The hotel is very conveniently located just outside the town center: in less than 10 minutes walk, you are in the city centre.
Stayed 2 nights in Feb 2023

10/10

Stayed 1 night in May 2025

8/10

Ottimo posto per alloggiare in Cortina, a pochi passi dal centro, così da nn usare la macchina, e d’è ottimo visto che parcheggi sono chiusi per lavori (Olimpiadi) Personale giovane e cordiale.. Vista sulle montagne (con le Tofane e la pista olimpia), pulizia ottima, unico neo (ma importante) è che se si alloggia nella dependance non c’è a ascensore! Ci ritornerei? Sì, è ci sono già stato 3/4 volte
Stayed 3 nights in Jan 2025

8/10

Ottima location, struttura recentemente rinnovata. Le camere superior sono rinnovate e comode
Stayed 2 nights in Dec 2024

6/10

La struttura è gestita da personale disponibile e gentile, purtroppo la nostra camera era fredda ed i termosifoni erano tiepidi
Stayed 2 nights in Dec 2024