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Hotel Serena

3.0 star property
Mountain ski retreat with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Hotel Serena

Terrace/patio
View from property
Exterior
View from property
Lobby sitting area
Surrounded by the breathtaking Dolomite mountains, Hotel Serena offers a tranquil retreat. Relax on the rooftop terrace with a drink from the bar, warm up by the lobby fireplace, or enjoy some fresh mountain air in the garden. With laundry facilities and free self parking available for your convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet friendly
  • Laundry
  • Parking included
The current price is ￥27,770
￥31,767 total
includes taxes & fees
Sep 26 - Sep 27

Room options

Check availability for these dates

Tonight

Sep 24 - Sep 25
Check availability for tonight Sep 24 - Sep 25

Tomorrow

Sep 25 - Sep 26
Check availability for tomorrow Sep 25 - Sep 26
Available filters for rooms
Showing 15 of 15 rooms

Superior Single Room, Mountain View

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
  • Mountain view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double or Twin Room, Mountain View (Attic)

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Double or Twin Room, Mountain View (Attic)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
Hair dryer
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room, Mountain View (Attic)

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Triple Room, Mountain View (Attic)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
Hair dryer
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Junior Studio Suite, Balcony, Mountain View

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double or Twin Room, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Superior Double or Twin Room, Mountain View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
Bidet
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Single Room, Balcony, Annex Building

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Single Room, Balcony, Annex Building

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Studio Suite, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Superior Studio Suite, Mountain View

Highlights

Balcony
Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Memory foam bed
Down duvet
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Classic Triple Room, Balcony, Annex Building

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Triple Room, Balcony, Annex Building

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Single Room, Balcony, Mountain View

Superior Single Room, Balcony, Mountain View | 1 bedroom, down comforters, memory foam beds, in-room safe

Superior Single Room, Balcony, Mountain View

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room, Annex Building

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Double or Twin Room, Annex Building

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
Hair dryer
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room, 1 Twin Bed, Mountain View (Attic)

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Single Room, 1 Twin Bed, Mountain View (Attic)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
Hair dryer
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room, Balcony, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Single Room, 1 Twin Bed, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Single Room, 1 Twin Bed, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
Hair dryer
  • 11 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room, Balcony, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Superior Twin Room, Balcony, Mountain View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Balcony, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Superior Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Memory foam bed
Separate bedroom
Down duvet
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds
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About the neighborhood

Map
32043, BL, Cortina d'Ampezzo, Via Faloria 8

What's nearby

  • Faloria Cable Car - 9 min walk - 0.8 km
  • Olympic Ice Stadium - 19 min walk - 1.6 km
  • Cortina d'Ampezzo Ski Resort - 7 min drive - 4.2 km
  • Dolomites Falconry - 8 min drive - 7.7 km
  • Tofana Express Ski Lift - 14 min drive - 4.2 km

Getting around

  • Dobbiaco/Toblach Station - 30 min drive
  • Marco Polo Airport (VCE) - 122 min drive

Restaurants

  • ‪Lovat - ‬8 min walk
  • ‪Ristorante Pizzeria 5 Torri - ‬11 min walk
  • ‪Il Ponte - ‬6 min walk
  • ‪Pizzeria Portorotondo - ‬8 min walk
  • ‪Caffè Sport (Emma) - ‬10 min walk

About this property

Hotel Serena

Hotel near Cortina d'Ampezzo Ski Resort
Located close to Lake Sorapiss and Giau Pass, Hotel Serena provides a rooftop terrace, a garden, and laundry facilities. Skiers and snowboarders can spend time on the slopes at this hotel offering a ski shuttle, ski passes, and ski equipment rentals. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a bar.
You'll also find perks like:
  • Free self parking
  • Express check-out, express check-in, and smoke-free premises
  • Outdoor furniture, free newspapers, and a front-desk safe
Room features
All 52 individually furnished rooms boast comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Memory foam beds and down comforters
  • Bidets, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Highchairs, daily housekeeping, and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1907
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls, litter boxes, and pet grooming services are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that pets are not permitted in the restaurant.

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Serena Cortina d'Ampezzo
Serena Hotel Cortina d'Ampezzo
Hotel Serena Cortina d'Ampezzo
Hotel Serena Hotel
Hotel Serena Cortina d'Ampezzo
Hotel Serena Hotel Cortina d'Ampezzo

Frequently asked questions

Is Hotel Serena pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Serena?

As of Sep 24, 2025, prices found for a 1-night stay for 2 adults at Hotel Serena on Sep 26, 2025 start from ￥27,770, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Serena?

Self parking is free at this property.

What time is check-in at Hotel Serena?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hotel Serena?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Serena located?

Located near the slopes, this Cortina d'Ampezzo hotel is in the mountains, 2.7 mi (4.3 km) from Cortina d'Ampezzo Ski Resort, and within 9 mi (15 km) of Lake Sorapiss and Lake Misurina. Giau Pass and Falzarego-Lagazuoi Cable Car are also within 12 mi (20 km).

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Reviews

Hotel Serena Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Location

8.8

Staff & service

9.0

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 77 out of 145 reviews
Rating 8 - Good. 39 out of 145 reviews
Rating 6 - Okay. 21 out of 145 reviews
Rating 4 - Poor. 4 out of 145 reviews
Rating 2 - Terrible. 4 out of 145 reviews

Reviews

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean, modern hotel. Good location, very helpful staff, and a nice breakfast spread.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Very nice, quiet hotel. Excellent staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Fabian Dieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. If there would be access to german channels in the TV, then it would be perfect. It was an enjoyable time there in Cortina and in the Hotel Serena.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and staff. Comfortable rooms and great breakfast. Nice porch for an afternoon drink. Right next to the bike path, hiking trails and a short walk to the center of town.
Stayed 3 nights in Jun 2025

10/10 Excellent

yves

Excellent service and great staff. Highly recommend. Great location 5 minute from the action. No air conditioning for those that fear the heat. Nights and evenings more than comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Liana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated suites! Delicious breakfast spread. Easy check-in and check-out.
Stayed 3 nights in Jun 2025

8/10 Good

Shahida

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely stay, wonderful view from the balcony and the staff were very kind, bubbly and accommodating! The only downside I would say is that there was no AC which we would have really appreciated.
Stayed 1 night in Jun 2025

8/10 Good

Vishal

Liked: Amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 3 nights in Jul 2024

8/10 Good

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
The property is good but the receptionist during check in was not that helpful and welcoming to the guests.
Stayed 2 nights in May 2025

8/10 Good

Valerio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ottima location, struttura recentemente rinnovata. Le camere superior sono rinnovate e comode
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, situado na entrada da cidade. Ótimo café da manhã
Stayed 2 nights in Sep 2024

8/10 Good

YUMIKO

Liked: Staff & service

残念な部屋でした

残念ながら　がっかりした部屋でした。ホテルのラウンジなどは素敵ですが。隣の話し声もよく聞こえました。スタッフは　対応してくれましたが　自分で解決しました。
Stayed 1 night in May 2025

10/10 Excellent

Antonio C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bem estruturado

Hotel bem cuidado, café da manhã muito bom, perto do centro da cidade e bem localizado na região para passeios em qualquer lugar dos pontos turísticos.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Próximo ao centro de Cortina.

Hotel bem localizado. Excelente café da manhã. Atendimento cordial e atencioso.
Stayed 1 night in Sep 2024

10/10 Excellent

VANIAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel tem excelente instalação, com vistas maravilhosas. Fomos ajudados pelos empregados com informações.
Stayed 2 nights in Sep 2024

10/10 Excellent

akiko

Liked: Cleanliness, staff & service, property conditions & facilities
朝食がすごく美味しい
Stayed 1 night in Aug 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Carmelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location in a quiet area. Cafe downstairs was a really nice addition (nice charming garden) with very friendly and helpful staff. Would go back!
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay - met our expectations.

Very nice property in a wonderful location. Easy access from car at entrance and from garage, sorry sometimes this is important if you travel with a lot of luggage. Valentino, front desk at night was super helpful and accommodating. Housekeeping staff very friendly. Room clean and comfortable. Would say they delivered exactly what I would expect at this price point.
Stayed 1 night in Jan 2025

6/10 Okay

Grande

Liked: Cleanliness, staff & service
La struttura è gestita da personale disponibile e gentile, purtroppo la nostra camera era fredda ed i termosifoni erano tiepidi
Stayed 2 nights in Dec 2024

8/10 Good

Carrie

Liked: Cleanliness
The location of this property was really nice and the lobby feels new and renovated. The rooms are old but clean.

10/10 Excellent

Andra Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful !!!
Stayed 1 night in Sep 2024

6/10 Okay

eunkyoung

Liked: Room comfort
담페초 시내에서 조금떨어진5분정도 3성급호텔입니다 룸컨디션을 올드해보이지만 머무르긴 나쁘지않았어요 조식포함이라 그부분 마음에 듭니다
Stayed 1 night in Jul 2024

10/10 Excellent

mauricio

Liked: Property conditions & facilities
I loved it
Stayed 1 night in Jul 2023

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice economic hotel well situated 2 min walk from center and excelent view very nice breakfast !! Highly reccomended
Stayed 1 night in Jan 2024